JAMES and DIXIE MCKINLEY

← Customer Feedback for AOL

My feedback

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  1. Your "help" line is useless. You need a way to have the customer write an email and send it, instead of making him go thru hundreds of FAQS

    11th ranked
    Gathering Feedback  ·  7 comments  ·  AOL Help  ·  Admin →
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    JAMES and DIXIE MCKINLEY commented  · 

    I agree !! I have NOT received any help after spending many hours talking to a rep.
    I signed up for AOL Premium and have not received any confirmation that I paid for it nor any info on the complete AOL Premium plan.
    Sooooo frustrating!!

    JAMES and DIXIE MCKINLEY supported this idea  · 

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