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DAVID KORNBLUM

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    Hi there. The Samsung Keyboard issue should be fixed in the latest update to the UI, One UI 5.1. You can go to your device's settings, tap on ''Software update'' to see if this update is available for you. If it's not, please try again later. 

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    DAVID KORNBLUM commented  · 

    I have precisely the same experience/complaint/comment that Fred shared above.

    With the current AOL Mail for Android app it's now *impossible* to compose new messages or write replies to messaes received.

    Anonymous "Product Support" person: FYI, my phone - a Samsung A32 5G - is updated to the latest UI, One UI 5.1, and I still have the same problem. In fact, I'm 99% sure that the problem we're talking about first started happening with that update. I looked into reverting back but according to the Android pros that isn't feasible or even possible.

    If a person can't write new messages to anyone or reply to messages they've received it renders the email app pretty
    much worthless, wouldn't you agree?

    If you don't get your best and brightest minds working on fixing this problem ASAP I'm afraid you'll soon find your current and long-time customers bailing out on you in droves and switching to alternative email apps, programs, platforms and companies that work the way they're supposed to.

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    DAVID KORNBLUM commented  · 

    I have precisely the same experience/complaint/comment. With the current AOL Mail for Android app it's now *impossible* to compose new messages or replies to those received.

    FYI: My phone - a Samsung A32 5G - is updated to the latest UI, One UI 5.1, and I still have the same problem. In fact, I'm pretty sure the problem we're talking about first started happening with that update. I looked into reverting back but according to the Android pros that isn't feasible or even possible.

    If you can't write new messages to anyone or reply to those you've received it renders the email app more or less worthless. Wouldn't you agree?

    If you don't get your best and brightest minds working on fixing this problem ASAP, your current and long-time customers will be bailing out on you in droves and switching to alternative email apps that work the way they're supposed to.

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    DAVID KORNBLUM commented  · 

    For over a month now AOL ‘s Android app has been *worthless*.

    I can’t even compose a simple, one-sentence message or reply with AOL's current Android email app. WHY? Because new, blank lines are continuously being generated below what I’m writing, causing it to scroll up and out of sight. It’s *infuriating*.

    This problem has been brought to your attention here and elsewhere by numerous other people for weeks now yet you haven’t fixed the problem yet.

    If you – AOL – don’t fix it immediately, you’re going to wake up some day very soon and find you no longer have any users or customers.

    DAVID KORNBLUM supported this idea  · 
  2. 454th ranked

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    DAVID KORNBLUM shared this idea  · 
  3. 1st ranked

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    DAVID KORNBLUM commented  · 

    Same problem here. Whether composing new messages or replying to others the app continues to add more and more blank lines below as my message scrolls up and out of sight. It's so aggravating as to be WORTHLESS.

    DAVID KORNBLUM supported this idea  · 
  4. 10th ranked

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    DAVID KORNBLUM supported this idea  · 
  5. 1st ranked

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    DAVID KORNBLUM supported this idea  · 

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