please revert to previous email set up asap. it is impossible to reply with the messages disappearing up the screen.
Anonymous
shared this idea
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Anonymous
commented
I do not enjoy the ad jumping up in the middle of my messages. please go back to original way
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Anonymous
commented
when I read an email and can't reply right away, I'll come back later and it's gone. I have to "keep as new" so it doesn't disappear when I come back. I shouldn't have to do that, it should stay until I DELETE IT.
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Anonymous
commented
my emails in my folders have been disappearing the last couple of days. only the new mail, spam and trash appear in those folders. others say "no emails found" when there certainly SHOULD be
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Robert Woith
commented
very upset with this new system. we've used aol for 30 years. We plan to switch to another service. Can't find our emails. Very difficult to use.
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Anonymous
commented
I'm unable since yesterday to send or receive any nails at all.. My wellbeing and existence depends on this what's going on, there was never ever a problem with AOL before ever..
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Anonymous
commented
Just switched from an HTC to Samsung s21. Tried replying to an email yesterday and three major problems need fixing:
1. it keeps jumping to the bottom of the email thread while I'm typing - really annoying
2. It adds space lines to the email thread - why?
3. add vertical lines on the left hand side of the email thread - why?
Please fix these issues - I never had this problem with my HTC -
Anonymous
commented
Please sort out the reply page. Its almost impossible to use.
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Anonymous
commented
it is impossible to reply to a email when it keep on disappearing
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Anonymous
commented
Please revert to previous email set up ASAP before I move on. You can do this to your loyal customer for three decades and counting. Come make easier for us, we are old now. we're senior citizens.
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Anonymous
commented
come on AOL. sort this issue out. getting motion sickness when replying to an email with all message auto scrolling to bottom.
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Elizabeth
commented
This issue was resolved by installing GBoard or another keyboard.
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Joannezzr was @AOL
commented
I can no l longer write or answer any emails without the keyboard constantly disappearing and the cursor dropping pages down. I scroll all the way back up for it to do the same thing over and over. Guessing after decades of using AOL it's time to move on as its impossible to use this company anymore, maybe that's their ulterior motive, bye bye AOL 👋
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Anonymous
commented
revert to previous set up.
too many bugs with the new one. -
Anonymous
commented
absolutely ridiculous doesn't do anything that it used to and keep having to uninstall and reinstall so it works properly!!!
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Anonymous
commented
I agree with the comments about the difficulty in being able to reply to messages with you Android phone app.
I've had this account for over 25 years.
You need to fix this now.
What kind of testing do you do that allows something as bad as this get into production? -
Anonymous
commented
It is a nightmare trying to reply to anyone! To the point I may can el my 25 years with AOL
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Anonymous
commented
please get rid of the shopping page. I don't need 2 emails from the same person. it's redundant and causes confusion, and takes up space. thank you.
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Anonymous
commented
the new format is impossible to use. the message drops to the bottom of the screen and it's necessary to scroll up to the top if you're fast enough. Outlook is now easier.
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Beantown
commented
responding to an email thread is RIDICULOUSLY DIFFICULT. The page jumps to the bottom instead of staying on response line. Forcing me to use Gmail way more often and eventually going to make me dump AOL.
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AdminAnonymous
(Admin, AOL)
commented
Samsung OneUI 5.0 introduced a bug. Samsung fixed it in OneUI 5.1 upgrade. please check if you are using that version. if yes, please close and re-open the app. Predictive text should be working and screen jumping around while replying should resolve as well.