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MICHAEL SPITZER

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  1. GO BACK TO CLASSIC EMAIL

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    1269 comments  ·  AOL Mail Norrin  ·  Admin →
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    MICHAEL SPITZER commented  · 

    It appears AOL is ignoring all customer complaints on here regarding the dysfunctional new email format -- -nothing has changed in 3+ months of feedback ------
    Now it takes forever to send a simple file attachment -- for example a 3 page PDF document takes 5-6 minutes

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    MICHAEL SPITZER commented  · 

    AOL keeps getting worse and worse --- first the misguided attempt at a new interface that is clunky and dysfunctional in many ways ----------- now it is almost impossible to log on half the time
    Spins and spins and spins and ends up with a "Site Not Available At This Time " message frequently.

    It's not my internet -- all other sites load quickly and smoothly

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    MICHAEL SPITZER commented  · 

    Found yet another performance flaw with the new mail layout -- If you are drafting an email to many people (15+) the contact address lines take up so much space you can't even view the text of your email any longer.

    Never a problem with the Classic Version

    AOL -- PAY ATTENTION TO YOUR USERS

    This new format is functionally flawed in so many ways .....

    Either correct the long list of problems --and/or offer Classic Emai as both a permanent alternative as well as a workable version while you fix all the bigs and logic errors in this inferior new layout

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    MICHAEL SPITZER commented  · 

    AOL -you seem to be ignoring the feedback of your users.
    It is not only a matter of "not liking change" ........... the new layout is inferior and dysfunctional in many ways

    For example -- if you draft an email then start adding addresses for recipients, you can no longer scroll down and read your actual email message.
    A very glaring defect

    There is no way to select all the emails from a single day .... then unselect the few you want to keep, then one step delete all the rest

    Deletion must be ALL or NOTHING unless you toggle thru and mark each one individually

    Fewer new emails are visible on the screen at one time now --- even with optimized settings --- too much space wasted on fluff and filler

    And much more

    Listen to you customers and users --- Offer the CLASSIC VERSION again .... the classic version is more refined and professional and functional in many ways ........ and not "cute and amaterish: looking like this new version

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