Why AOL, have you changed everything about how its appearance, font, and colour used to be? I cannot even access any colour. And why this deep purple Yahoo colour in our faces?. Send us back to classic and make this optional, if you so love it.

FIX THE ISSUE!!!!!!!!!!

Very important to have the trash apple back and why did you’ll add the OLD EMAIL folder. Can you put everything back like it was?.

can you add the trash app back. You’ll did something and just screwed up my email. Can you put it back like it was.

After the new update I can no longer use AOL mail as I have for the last 20 years - Go back Please!!! OtherwisenI will just have to find a different server. For example I cannot transfer a document into my email with the same font, format, spacing, and color. it does not accept any color. what is going on??????????

This is a critical update as the font size by default is too small.

In the AOL mail APP, there is no way to increase the font size in the emails I write. Please put that in the settings as an option. I searched and even called and the rep had to check with her supervisor to determine that there is no way to do so. It’s not comfortable to read such small font.

This has become a nightmare for me. The split screen is useless when I am trying to file my email. Please stop interferring with the drag and drop.

YES!

I want to see the entire body of my email that I am writing. The window for the writing is only about 2 inches and the window for the addresses is huge and unnecessary. I want to see what my email looks like as a whole not just four lines of my email. It is ridiculous that I cannot change this on my own and have to go to you to complain about it. What a dumb arrangement! Please change this so that the body of my email is the predominant space on my screen.

I'm trying to update the Privacy Control Dashboard options since the Yahoo acquisition. When I go to the page, I see all the options available (like automated email analysis, Yahoo's independent use of your information, etc.). When I click on an option to update it, it says the same thing no matter what browser I use and no matter if my VPN is on or off. I'd love to send you a screenshot, but I don't see how to do that. The screen says "OH NO! We were unable to process your request Start Over. It does that no matter what option I try or whether I log in, log out, etc. etc. Please help. I am not comfortable with these privacy controls and want to change them as soon as possible. I've been a LONG TIME AOL user and would hate to leave. Thank you.

Every time I try to file an email in a folder the whole screen slides to the right and something pops up to split the screen or something. This is SO irritating!!!! I have to keep toggling back and forth and the whole screen is shifting just to try and file an email. Turn this off!!!

There is no way to decrease the brightness without going totally dark! neither of these are helpful for people with migraines or light sensitivity! I have to go days without reading emails then I have 1000's due to all the junk you can't get rid of! PLEASE help!

Did you get an answer to fix the folder problem?

I have same problem plus a separate column/pane opens on the left for 'split view'. How do I stop that?

Here on uservoice.com, I see links to "← AOL Mail Norrin". I had to ask an AI what that meant. It told me that Norrin is the codename for AOL mail.

This is a uservoice.com page, intended to collect feedback from the general public, not a place to post insider codenames. Without an explanation of what "Norrin" means, the link looks odd, useless, or even a little intimidating ("I'd better not click that. Does it go to the private area of someone named Norrin?")

The AI said "It’s a perfect little monument to how little the people who run AOL Mail actually care about the experience of real human beings. It introduces cognitive load (making you stop and puzzle over it). It is all part of the same culture of 'shipping it fast' rather than 'getting it right,' and treating desktop web users like museum exhibits."

The interface used to have a button to insert a horizontal rule (a.k.a. a horizontal line). Very useful for putting a visual separator between sections of text. It allowed users to make their emails look more professional.

I think it simply inserted the HTML <hr> tag. So, very easy to implement.

Why would you get rid of such a nice feature? Bring it back!

Excellent features should not be eliminated in the interest of dumbing down the interface.

BUG REPORT:

When reading an email, users can't drag the mouse pointer right-to-left to select text. The moment the mouse button is released, the blue highlighting disappears, and the text cannot be copied.

This does not happen when dragging left-to-right.

For decades, apps and web pages didn't care which direction you drag your mouse pointer. Text selection was successful either way.

This bug is a significant regression in user experience. Please restore standard mouse selection behavior.

This is BS that my "shipping cards/notifications" has been "merged" into this COMPLETELY OFF TOPIC subject. No wonder NOTHING ever gets DONE on AOL....

I am still expecting 2 packages...