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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Baabel Seventeen commented  ·   ·  Report

    The answer to an earlier question is that there was a thread with about 14,000 complaints which AOL removed. The 800+ in this thread are the ones added since the 14,000 were removed. AOL & Yahoo are simply trying to be GMail, but with more flaws, more stumbling blocks, losing all the unique customization, and with ads. They have elected to give up on all the nice things we liked about AOL because they feel they can attract some kids by imitating GMail. Except they can't. So they just end up disappointing their existing base.

  • CAROL SARAULLO commented  ·   ·  Report

    Adapting to the new format has been a nightmare causing me to lose important emails, and spending a lot of wasted time looking for them. Much is counterintuitive and NOTHING is improved. I'm in the process of changing over to another email service. Sorry AOL! But soon it will be history for us. As if anyone listens or cares...

  • T Lang commented  ·   ·  Report

    Hate this new email format and wish AOL would listen to the many complaints and switch back to the classic style.
    Frustrated!!!

  • KATHLEEN LARSON commented  ·   ·  Report

    I can't start a new contact - it's not taking the email address.
    I
    'm trying to organize a new class of tax volunteers & need groups & newbies.

  • TOMMYE BRAUN commented  ·   ·  Report

    the new version sucks! I also have had AOL since 1994, this new version is HORRIBLE

  • ANTHONY ARCATI commented  ·   ·  Report

    i check this once every other week and i wonder how many people have posted..my guess is over 10k...bottom line..they dont care what you think just like alot of things these days...the new wave has replaced the old wave and it is not the same anymore..they dont care what you think period...in fact they are probably checking every once in a while and laugh at how we think that they care...sad..truly sad...back in the day if a establishment had that attitude it would not be around very long..

  • THEODORE STRAUSS commented  ·   ·  Report

    GO BACK NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Michael Guest commented  ·   ·  Report

    I don't approve the new email format. It sucks and also obnoxious. Please revert back to the old email format now!

  • Lori Campbell commented  ·   ·  Report

    Your new format stink I can not print important information Such as receipts orders confirmation
    itinerary etc. Why did you change the settings and format?

  • Lynn Shafer commented  ·   ·  Report

    I want Classic email back ASAP . Ir was so much easier to send photos with it And had a much better variety of Themes and just better all around.

  • JOHN LYNCH commented  ·   ·  Report

    I also prefer basic email. It was frustrating when I went to Settings, selected "Go to basic email" option, completed the resulting pop-up and clicked to go to basic email, and nothing happened. I hope you bring back basic email, but if it's not available, you should remove the "Go to basic email" option and the Help topic that tells you how to go to basic email.

    Also, in basic email, on my android phone, I could click "AOL Mail" at the top of the screen and the inbox would be refreshed. This was nice and convenient, instead of happening to open the side menu and click "Inbox". Can you add an option like this to the newer email set up?

  • EDWARD VAGNONI commented  ·   ·  Report

    I was having trouble trying to send an E-mail on the Classic Email, so I went back to the current page, and tried the E-mail there, but that did not work either. So I stayed on the current page, and still had trouble getting the full size print. I can't figure out why you only print a portion of an item on the current screen. I now have to print a whole page to get into a place for 40% off everything.

  • Kenneth Buelt commented  ·   ·  Report

    Keep the dark mode, but go back to the e-mail system that we had in March 2023. This new system is nothing but a bunch of BS!!!!!! Whomever made this decision had a Bud Light never listen to customer moment. Stupid and should be fired!! Screwed up a decent e-mail system that simply needed dark mode along with with some "Word" like improvements in the writing system. You also screwed up the Contacts system. I am so glad I downloaded mine just before you guys pulled this BS. AOL really screwed up here!!!

  • DAVID STEWART commented  ·   ·  Report

    This new format is a massive Cluster F!!!!!!!!!!!!!!!!!!!!!!! And since you know it is a complete FAILURE, just UNDO it and go back

  • ANTHONY J REDA commented  ·   ·  Report

    THIS EMAIL SYSTEM IS" OVER THE HILL" AS FAR AS WE ARE CONCERNED.WHY CAN WE NOT GET BACK TO THE BASIC EMAIL THAT WE HAD FOREVER?

  • ANTHONY J REDA commented  ·   ·  Report

    This new form of Email is terrible. WHY CAN I NOT GET MY BASIC EMAIL LIKE I HAD BEFORE YOU "CRAMMED" THIS TYPE OF EMAIL ON US?

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