Jeanne Richard
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
An error occurred while saving the comment An error occurred while saving the comment Jeanne Richard
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I've been struggling with it for the last few days too. I saw another post where an AOL rep responded saying there's one cefsharp process for every window opened in AOL Gold. ********. I have AOL Gold running with NO windows open and it's got 7 cefsharps by default! I open my email window and it jumps to over 30! Before even opening a single email! This is ridiculous and the past few days it's so bad that my computer freezes up and it's built for heavy graphics gaming! I even tried uninstalling and reinstalling it and it's still horrible. I can't even check my email without it seizing up my computer's entire resources. I've been using AOL since the early 90s and I can't believe I'm actually considering letting it go after all this time.
Jeanne Richard
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The AOL Gold app has gotten so slow over the past several years and hogs up so much memory with all it's stupid CefSharp.BrowserSubproccesses to the point of being nearly unusable. And I only say "nearly" because it technically still works, though frequently freezes, sometimes for more than a minute, especially on websites. Typing is a pain ********** because of it. I'll be in the middle of typing something and it stops responding for half a minute before I can type again.
This is unacceptable. Why am I still paying for this piece of trash? FIX YOUR ****! You've had at least six years to do so, why is it getting worse instead of better?!