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Jeanne Richard

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  1. AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to

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    7 comments  ·  AOL Desktop Gold  ·  Admin →
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    Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


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    Jeanne Richard commented  · 

    I've been struggling with it for the last few days too. I saw another post where an AOL rep responded saying there's one cefsharp process for every window opened in AOL Gold. ********. I have AOL Gold running with NO windows open and it's got 7 cefsharps by default! I open my email window and it jumps to over 30! Before even opening a single email! This is ridiculous and the past few days it's so bad that my computer freezes up and it's built for heavy graphics gaming! I even tried uninstalling and reinstalling it and it's still horrible. I can't even check my email without it seizing up my computer's entire resources. I've been using AOL since the early 90s and I can't believe I'm actually considering letting it go after all this time.

    Jeanne Richard supported this idea  ·