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SHIRLEY HOBERG

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    Gathering Feedback  ·  33 comments  ·  AOL Help  ·  Admin →
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    SHIRLEY HOBERG commented  · 

    A 25 minute wait for help only to be sent an email instead is Ridiculous!!
    Customer Service??????

    SHIRLEY HOBERG supported this idea  · 
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    SHIRLEY HOBERG commented  · 

    I sat on Hold for 25 minutes to get "Help". When an agent FINALLY answered ( I was on Chat maybe that was my first mistake?) the agent told me he was sending me an email.
    I think I could have gotten that Same result without waiting 25 minutes to be answered!!
    When I tried to ask the agent another question he told me he couldn't help me. RUDE and
    ZERO "Help"!! The reply in their "How am I doing email" was Short and to the point.
    " Zero Help and Thanks for Nothing!"

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