AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
216 results found
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Sometimes aol email that is available on the aol website does not go to my iphone 7. What can I do to fix this problem?
For the past month, aol email that is available on the aol website does not appear in my iphone 7. Is there anything I can do to fix this problem, or is it something going on at AOL?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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not recieving e mails
Even tho I pay for an account I don't receive them from any accounts like Amazon, Craigs list, Sears, ect.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail not sent because of an error? Happens all the time. Never happened with v 98.2
Mail not sent because of an error? Happens all the time. No reason for this. Never had this issue with v 98.2 which was PERFECT.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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Since June 20, 2018 I can no longer text photos to me email address???
I debugged thoroughly with Spint side and I see that it's been sent on my phone but all of a sudden AOL is not accepting the email in to my email address?? I need to send photos to my email for work and I have the same phone and have been sending myself pics for years, but now I got nothing happening, another instance of your GOLD software sucking out loud?
Fix this please, you're killing me here!!I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days n
having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days now- kindly fix ASAP-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Remove Google ads from Mailbox and e-mail windows - 4 times it's tried to force me to download a virus and I've had to shutdown
In at least 4 instances since Desktop Gold was established, an audio ad has said in part "you may have a virus" and attempted to force a download which when cancelled just popped up again. The only way to get rid of it was in Task Manager (Windows 7) by forcing AOL to shutdown. If this continues, I'll close my 20+ year PAID AOL account
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Having trouble loading aol email to my cell phone Service Great Call on Android phone
Do I need an app or call aol?
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733
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Today 2018-05-31 I got an audio WARNING while on AOL that tried to download a file to my computer
Stop hackers before they can get into AOL while I'm in here.
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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Email bug again.
Starting today (6/3) my emails are being rejected... The dreaded Mailer email shows that the address I'm sending to has added an aol.com to the address for whatever reason... Wazzz up now??
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Issue happening for several weeks
Receiving error messages when trying to send emails from Desktop Gold.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Mail snafu
On Friday 5/27/2018 I saved an email to my "On AOL folder" in a sub folder
On Monday 5/28/2018 not only was my "On AOL" folder empty, my address book was gone, and all sent/saved mail after 2014.
WTF is going on with AOL.
The only reason to keep AOL, is so much data is archived on it.... if I can't retrieve that data, there isn't much point in remaining on AOL, now is there?I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Reminders not being sent
Another Reminder was not sent to my mailbox yesterday. At this point more are not being sent than are. Actually, I don't remember the last one that I did receive.
Previous to Gold I had been told to set them on aol mail/IE. What's the point of that? We pay to use the desktop software.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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please fix the mail?
I am not getting important emails, I sent 6 messages from my phone only received 2, just sent another one and it's not there, they are not in my spam either.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I have not received any new email in over a day, is there something wrong with my account? *****@aol.com
Help me get my mail. Thanks, Dan
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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mail settings
I have made at least eight attempts to change my font and point to a different choice. It keeps going back to a default setting. Does anyone know how to make the new choice "stick"?
We are unable to replicate this. Please call at 1-888-265-3733. One of our Technical Support agents can help you with this.
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Cannot send mail to addresses @cox.net, Why???
Why can I not all of a sudden send email to addresses @cox.net?? Have I set something wrong? Is cox.net rejecting mail??
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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