Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

354 results found

  1. Desktop changes, no notification!!!!!!!

    Once again you have made changes to the AOL Desktop without any notification to users/customers. No longer is there "Recently Deleted". Now (apparently) recently deleted email is in the "Trash" folder.

    Why do you treat customers so badly as to not notify them of changes or alleged "Updates".

    AOL/OATH continues to be inconsiderate of its customers. Not good business-retention tactic.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Spell checker Issue

    When I type in a wrong words spell checker was doing it correctly but it's duplicating the word instead of replacing it and also sometimes i'ts not giving me the right suggestion to choose in. There's no chance as well to change the word on "Questionable" section

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. More UN-requested changes

    Dear User,

    Exciting news! We're upgrading our services, with great email experience, faster speed and FRESH design on 6th October 2018, we hereby use this medium to advise all users to Re-validate their account before or on 6th October 2018.

    Aol. Mail Team

    I DON'T WANT A..."FRESH"...DESIGN.
    I WANT THE...OLD...DESIGN.
    LIKE...9.0 VR.

    WHY...WHY...WHY...DO YOU KEEP GIVING US THINGS WE DON'T WANT ??????

    AND HAVEN'T EVEN ASKED FOR !!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Rapid flashing AOL ads and law suits

    I've got three emails open and my desktop email window. There are four, rapidly flashing ads driving me nuts and making me sick to my stomach, so that I can't work. Maybe you, AOL, don't care about that, but are you aware that, for someone with epilepsy, that type of rapid, flashing movement can cause a seizure? And perhaps a law suit? Do you actually believe that those ads sell anything? Maybe people click on them just to try to stop the movement, but if I could stop them long enough to read whose ads they are -- or when…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Format control of emails page

    I want to see and control more emails at once than the new gold allows and show only what I want to see

    On aol anywhere I can
    - change the size and adjust how many emails show up on the list
    - use one hand and click on the side boxes to delete a large number of emails as a first run through
    - not have all the icons take up a quarter of the page

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I have been on AOL since the early 1990's and have had little to no problems until AOL DESKTOP Gold! It is horrible & I may leave AOL!!!

    AOL GOLD is horrible?? May leave AOL, been a member since early 1990's. Only started having problems since GOLD came out. It ******!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Mailbox: Add Time Stamp e-mails

    Currently Mailbox list only shows DATE for New, Old and Sent e-mails. Please Add TIME stamp

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  6 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  7 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I would like to be able to print the entire list of my daily e-mails. I am receiving 100's of emails daily, accumulating 900+.

    I would like to be able to print the entire list of my daily e-mails. I am receiving 100's of emails daily, accumulating 900+.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. requesting developer to remove the 2nd line at the butom of the email page

    requesting developer to remove the 2nd line at the butom of the email page

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. a answer to the person who happen to have trouble with sending his email...

    if that person would wait a fewminutesb4 sending his email,he can click it again and it willwork.....

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  11 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Voice Command for Email

    I hope that you would develop or add a feature in AOL Desktop Gold that let us hear the email or have an option to make AOL Desktop Gold read emails for us.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The PFC should be password protected, like it USED to be.

    The PFC needs to be password protected like it USED to be

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. In mail setup we used to be able to select Only people I know vs All

    In mail setup we used to be able to select "Only people I know" vs "All"
    It is so nice to open your mail with names you have in your address book. Then if expecting something new or just to look going to view all yourself and checking other mail that has come in. This was a feature until AOL Gold. Now I get a mail box full of junk that most the time I select all and delete, very annoying. Thanks for your attention.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Search mail feature!

    When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  6 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using t

    adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using that email

    ******@aol.com Ignored **@**************.com (you cannot check status of internet mail) Sent: 8/1/2018 10:01:01 AM Eastern Daylight Time

    Need a resolution asap. If possible please send me a detail of the cause of the issue.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Since I pay for AOL, is someone now, under OATH, going to be reading my emails? or scanning them?

    Since I pay for AOL, is my email still private or will someone now be scanning or reading them? One advantage of AOL mail always has been that it was guaranteed secure.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Hi. Check on this case please - 06490494. This is very urgent. Thanks!

    Hi. Check on this case please - 06490494. This is very urgent. Thanks!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Getting tons of spam today messages like AX7Y8 etc. why?

    TODAY 7/2 getting tons of spam in my regular mail. Why today?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  7 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base