AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
201 results found
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Forwarding Email Saved on AOL or Moving AOL Saved Mail to Thumb Drive
We have been LOYAL, STEADFAST customers of AOL SINCE IT's BEGINNING. We have many other AOL features and we are --in general - VERY SATISFIED. HOWEVER We have one VERY CHALLENGING ISSUE that neith Andy or Mo, Tech Support could solve -- THEY TRIED and we appreciate that effort.
CHALLENGE: We have a large number of folders, with many emails in them, SAVED ON AOL. These emails contain a 12 year history of my time on the BOD of El Paseo Arts Foundation on South Padre Is. TX. I MUST HAVE A WAY TO EITHER MOVE THESE EMAILS TO A…Hello there, thank you for reaching us. We do have a page that might be able to help in this regard: https://help.aol.com/articles/aol-desktop-importing-your-personal-information.
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AOL Article Mute Function and Reporting Comment Violations
About a week ago I posted this same complaint and it was deleted. I'm unable to permanently mute lies and vulgar posts. I mute the user/post and about a minute later the post reappears. I then report obvious violations of Yahoo Community Guidelines and I've never seen the post rejected or censored. I'm a long time paying customer and request AOL fix this problem. Thank you.
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Not aol desktop gold related but, for mobile phone users, It is better to have access to calendar as well.
Aol desktop gold has many features that users have, and one of that that I use is the calendar, I also have a phone and I can't access the calendar on Aol app, It is going to be much better for me and other people that uses calendar to have access to it.
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Your algorithm for screening comments still needs work and could benefit from AI!
I've gone through several screenings for words I've used in comments! The word or words that caused rejection or challenging were in no way used offensively nor were the word or words in question made known to me. I'm keenly aware and support efforts to try and keep comments constructive. But your words have no value to me when I see others verbally attacking others (this time me) without the sensitivity you seek. I see lots of hateful language but not necessarily an offensive word. So your algorithm is useless for hateful sentencing and offensive and wrongly constricting when comments…
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streaming is hesitanted
streaming is not constant....hesitateds.
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Stop erasing OLDmail.
Stop erasing my OLD mail. Thank You
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Too Many Problems
There are so many problems with AOL Gold and they don't get fixed. Why?
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When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this ing we
When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this place we need to know ?? So I don't understand the instructions cause you dont tell us HOW to follow the instructions...
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Change it back
Not a suggestion just a complaint. I have been a member of AOL for a long time. Luck of the draw that makes me a senior. I don't claim to be a geek or even average at computers. The "new" AOL , to me , is a mess. Now I don't expect my opinion to affect anything, but frustration prompted me to write this. I will try to find a way around your new format, and we'll see if I stay a member. Hello Steve Case!!
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Can you make the streaming windows all the same size as they use to be.
Can you make the streaming windows all the same size as they use to be.
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New Weather Screen Format Sucks!
Well AOL, you messed up yet another page. The weather page sucks now. You chose to throw in a huge ad/commercial box, while decreasing the size of the weather box!
We come to the weather page to see the WEATHER, NOT ADS! Make it so you don't have to increase the page size to actually SEE what the screen is supposed to actually be about.
The weather should be the focus of the page, not the advertising, contrary to what your marketing department says!!
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Redesign AOL Logo
Please redesign the AOL logo it has not been updated in long time and please bring back American Online symbol. Please also bring back the running man.
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When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab.
When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab. This makes printing a lot easier and saves time.
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See suggestion re calendar
On the calendar there is an option for day, month, etc. What about remainder of the month?
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Aol needs to put
We need chats back & be able to put backgrounds in email again
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calender
In AOL Calendar you started automatically adding holidays, including some very obscure holidays. These holidays appear above my events, obscuring my events that are later in the day. Look at October 10, for instance.
Can you provide a mechanism for opting out of the automatic insertion of holidays?
Bill Goerke goerke@aol.com
Thank you
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Black Knight, developer of Paragon, blocked
For some reason you have blocked the reporting service for Black Knight, which is the developer of Paragon. Paragon is the system provider for our MLS, Multiple Listing Service, which I use to find investment properties. It is a real estate service.Please remove from your block/blacklist.
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good
good
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New version of AOL is a step backwards
It is SO much more difficult to scroll on AOL since your last "upgrade". It was perfect before and now it is unnecessarily harder. How can I go back to the previous version?
- Don't see your idea?