AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3029 results found
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I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I c
I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I can only do them one at a time. Also the function always unzipped the file when finished downloading.
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E-MAIL STATUS REPORT.
In the past I could block the STATUS information on E_Mail sent to me.
It is important that the E-Mail sent to me cannot be verified by the sender that I have read it. Your tec. support tells me that I can not block the STATUS REPORT. Please make this feature available. -
TO HAVE TO TYPE A ONE TIME EMAIL INTO MY ADDRESS BOOK TO SEND SOMETHING IS A WASTE! OF MY TIME!!!!!!!!!
To have to type a one time email into my address book to send out an email is a total waste of energy and time! i used to be able to just type it in the address bar and it would go out, now i have to manually enter new emails. WHAT A WASTE OF MY TIME! PLEASE PUT IT BACK THE WAY IT USED TO BE!!! THIS GOLD BS IS ABSOLUTELY INFURIATING!
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Bring back a "Working" AOL!
Whoever changed the email settings so that email is deleted as soon as it is sent should be Hung, Drawn & Quartered, and then Shot. Many people want to send the same email to several people and do not want to have to recreate it each time. I am not talking just about distribution lists.
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I need to arrange my folders in alphabet order and it will not allow it
please help me arrange them
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When I send a bcc and then go back to print it out it does not show on the e-mail printed out
Show sent bcc's when printed out.
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Address Book
We run a small business. With the 9.8.2 version, when I added a name to the address book, I put City, ST in the box for the First Name. With Gold, this didn't work, so I changed everything in the Address Book to the State in the First Name box and the City in the Last Name box so it would show up on the email as City, ST. Now you've changed it back and I need to change all my addresses AGAIN. This has been very time consuming. Is this the last time you will be changing this?
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Can you identify the file into which I am saving my email?
When I save an email I get a message saying it has been saved. To make sure I save it in the right file, can't you add a feature that tells me the name of the file folder into which I've saved my email? The old AOL did this but new AOL Gold does not. I would appreciate it if you can add this back. Thanks
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Emails composed to "send later" change their format when sent.
The screen you compose an email in is a different size from the screen it is opened in. When send it, the message opens in a screen that is a different size. If you have composed a business email with indented paragraphs or outlines, long paragraphs, etc. the size difference in the two screens causes sentences to separate, and this leaves large gaps between words in the sentences. This looks very unprofessional. If you enlarge the screen, the gaps are even larger. Can you make the two screens the same size ( composing screen and opening screen) so there will…
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Drop down list of last 100 sites is horrendously incomplete
Clicking on the down arrow to the right of the address box USED TO produce a drop down list of the last 100 sites you visited. In this shameful AOL Gold "upgrade", it no longer does that. For some inexplicable reason, you get a drop down list of some randomly chosen previously visited sites. If they are not the last 100 (and they definitely are not), how on earth does that help me? And like I've asked about all the other aspects of AOL Desktop Gold which are WORSE than 9.8.2 - why on earth would your engineers have changed…
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When I send an email, where is the setting so that it stays open to change it and send to another person?
Keep emails that I am sending open after they are sent, so I can change it and send again to someone else.
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icons on the aol desktop gold
I would prefer to have small icons on the toolbar. upon adjusting the screen resolution of computer to the smallest icon it can be, this is still big for me.
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Improve the sign off feature!
It should be as it used to be...when ever we want to sign off, we merely click on 'sign off' on the top task bar. I am unable to do that with the Gold version. When I attempt to sign off using the traditional method, I get a pop up screen of an ad for AOL Gold with a 'sign on' button.
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emails and alpha transfers
I don't like Gold either. Just making it work like the 9.8 AOL would be a great step. When in the address book, pressing a letter should take you to that letter''s area of the address list. When an email is selected in the email list, it will only stay selected for a few seconds. Right clicking on an entry in the list of emails will not select that email. this needs to be alpha again. this is not gold...this is tin...go back to 9.8...i am an attorney and this is incredibly time consuming i can't waste this much time…
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Too many steps for sending scanned documents
Please make it easier for the scanned documents to be send through e-mail. please please make it much more simple
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"Status Screen"
What is the purpose of the "Status Screen" that pops up when action is taken on an email. This serves no purpose and we existed for 20 years I am aware of without it !
Just another irritation, requiring more mouse clicks, brought on with the unwanted, unnecessary "Gold" issue. Should be renamed LEAD -
AOL mail folders keep closing!
I opened up all of my files and folders manually. Exited AOL. When I go back in, ALL MY FILES AND FOLDERS ARE CLOSED AGAIN! This is annoying and needs to be fixed ASAP!
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You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions
You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions. I don't think your tech help people know how to get this to work. I have seen feed back from posters who have tried your suggestion re EDIT etc. Thanks for your reply. I appreciate it. .. Nancy
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