AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. I don't like Gold. :)

    Bring back 9.8. You are going backwards.

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    Reviewed  ·  526 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. I don't want any ads popping up in E-mails and while browsing the AOLwelcomepage

    I don't want any ads popping up in E-mails and while browsing the AOL welcome page

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    Reviewed  ·  268 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. GO BACK TO THE AOL WE ALL LOVED AND GET RID OF GOLD IT SUCKS

    GO BACK TO THE AOL WE ALL LOVED AND GET RID OF GOLD IT SUCKS

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    Reviewed  ·  340 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Give us back the 9.8 features in Gold

    Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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    Reviewed  ·  95 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Give us back the WORKING AOL from pre-GOLD. Gold was not ready for distribution

    Give us back the WORKING AOL from pre-GOLD. Gold was not ready for distribution especially when a ":forced" change.Examples:Address book doesn't hold primary address and defaults to secondary address each time you close AOL. Margins float around. Font will not stay to one set....Settings button does NOT work. Help button does NOT work.

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    Reviewed  ·  24 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Give back old sign in screen where you can see primary and secondary names and if either has messages.

    On the old sign-in screen, you could see at a glance your primary and secondary screen names and if either had any messages. Now you only see one user name and you do not see if it has messages. And when you log into it to see if you have messages, it is a huge waste of time to have to get out of primary name and log into secondary name just to see if you have any messages there. Why would you go backwards and create a sign in screen that's not user friendly and one that purposely wastes…

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    Reviewed  ·  115 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. advertisements-i want to get rid of the ads that keep popping up on the application.

    advertisements-i want to get rid of the ads that keep popping up on the application.

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    Reviewed  ·  305 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Why can't we read a story without having to click "Next" after every sentence?

    99% of us would like to read a story without having to click "Next" after every sentence. We don't pay any attention to the gazillion ads you throw at us....which, by the way, cover 2/3 of the screen. I wouldn't click on an ad if you paid me.

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    Reviewed  ·  201 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Flashing Ads

    Impossible to read a story without ads constantly flashing! Its distracting and very annoying.

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    Reviewed  ·  491 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Gold Desk top is not good!

    There are more options using Chrome to open AOL than my paid plan. What happened to the option for using stationery on Gold. I am in agreement with most others on this site I've been with AOL since 1998 and you're making me think of changing to another site. Do something for your faithful followers. There are too many things not working correctly; Can't right click on some things I open. I can see the options listed real quickly and it disappears. Too many others to mention. Would appreciate a reply.

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    Reviewed  ·  33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Liberal hack

    I see AOL continues to feed its brain dead visitors to liberal and hate trump articles. Why not simply be truthful and declare yourself a Left Wing appendage of the Liberal Socialist Democratic Party? You are not fooling anyone. Your "wonderful" painting of Bernie and Kamala makes me sick. I am surprised your lips are not worn out from all the butt kissing you did for Obama....but here we go again. YOU ****.

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    Reviewed  ·  491 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  12. are you ever going to fix all the problems were having with with aol gold? this is terrible!

    bring back our local news, fix the sign off at top of aol, bring back the buddy list, to just name a few

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    Reviewed  ·  38 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. AOL Gold SUCKS!!!!!!!!! bring back the old version. One problem after another. Now this morning my wall paper dissapeard .

    Here's a great idea. DUMP AOL GOLD and go back to old version. You may loose customers over this.

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    Reviewed  ·  25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bring back the desirable features of 9.8 and eliminate the bugs in Gold

    Regrettably I find myself joining the many subscribers who see AOL Gold as a step back from the usefulness of Desktop 9.8. Previous valuable features have been lost, and new features are problematic.
    Here are some specifics that I’ve identified since installing AOL Gold in January.

    The placement of ads is objectionable. I presume that AOL imagines it’s increasing its value to advertisers in forcing eyeball attention by enlarging the ad window and moving from below the text window to the right side. But I’m a paying subscriber (I know, a dinosaur, but I still need a dial up ISP…

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    Reviewed  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Need to bring back the Fonts & Emoticons that were available on previous AOL versions.

    The emoticons on AOL Gold are useless. Please bring back the previous ones that were available on older AOL versions. Also, there needs to be many other choices for fonts. Some of the most commonly used ones are no longer available on AOL Gold.

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    Reviewed  ·  77 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. What I Dislike About AOL Gold where to start!!!

    Hate that you removed Buddy List/ instant messaging 2. cant set up Favorites my way we arent school kids & need you to do it for us! 3.bring back our own sounds 4. Want to choose fonts & colors for emails 5~ chat rooms dont work...url box pops up so you cant talk which is why rooms are 99% empty 6 ~ what happened to printer icon? 7~ New usually implys IMPROVED but sadly 8~ why when you try to switch Screen Names they are listed and showing mail??
    Gold has gone backwards! I'm sure there is more to add…

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    Reviewed  ·  23 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. AOL Gold does not live up to friendly & convenience of previous AOLs. Hate it!!

    Please put back access to Settings A-Z from Settings menu. It now only has access to Mail options. Had to do a deep search to find it. NOT GOOD.

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    Reviewed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ok , see if you can tone down your anti - Trump bias and give us news instead.

    Ok , see if you can tone down your anti - Trump bias and give us objective news instead.

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    Reviewed  ·  166 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  19. Quit featuring news that is OLD and seen many times on AOL!!!

    AOL keeps replaying old stories that are repeated TOO MANY times to make it worth the price paid for subscribing to AOL!!!!!!!!!!!!!

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    Reviewed  ·  124 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. I will discontinue the use of AOL if I have to constantly chase the "next bar" around the screen.

    Stop using my bandwidth to post these exceedingly extreme advertisements. I will stop using AOL and use a more friendly service. I pay for this service and should not be subjected to the advertisements. You go so far as to make me chase the next bar around the screen.

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    Reviewed  ·  261 comments  ·  Flag idea as inappropriate…  ·  Admin →
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