AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2933 results found
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moving report spam or delete button
Can you move the "Report Spam" or "Delete" button on the bottom of the "mail window"? Often times when going through my inbox and trying to delete groups of mail, I inevitably hit the "report spam" rather than the "delete" which is what I intend to click, because they are next to each other. Then I have to go through the spam folder and click on the emails and click on "this isn't spam" so that when new emails come in, I will actually receive them. I can't be the only person this happens to. If you put "delete" on…
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Allow open email tabs to be shifted side to side to order/prioritize as desired
Allow tabs of multiple open emails to be able to be shifted side to side (as Google and Chrome window tabs do) to allow one to order the emails (priority, timeline etc). One could previously do this when each open email remained in its own box by simply shifting around or overlapping in order of importance. Preferable would be to revert to that old system, rather than this "all in one box with tabs" where one can't even see the subject on the tabs.
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Revert to allowing individual emails open at same time onscreen rather than as tabs in one box
The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a way that allowed subject-line/date/etc to be visible and findable.
The new protocol of all open emails existing simply as tabs in a single box is counterproductive. You can't change the order or see the subject, so useless for easy toggling. -
Link Buttons Disabled When Forwarding an Email to Yourself
I've reported this issue many times and still no fix or response. When forwarding an email to yourself, for example an Amazon shipping confirmation email that has the yellow "Track Package" button in the body of the email, AOL mail is stripping the links' functionality.
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Why again??
Why is it that AOL is always changing things on our welcome screen that we don't care about but don't do ANYTHING about the problems we tell them about? It makes no sense.
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Quit posting false stories ( $5 billion roofing funds) $0 funds available.
Quit posting false stories ( $5 billion roofing funds available). Actual $0 funds available. Checked with 6 roofing company's.
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Delete Unwanted News item Box When Logging In. This is unwanted and annoying.
Delete Unwanted News Item Box When Logging In.
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search window upgrade
I am suggesting to your Technicians to return the search window as it was before you upgraded AOL SEARCH. It was much easier to do a google search when looking for a particular subject. THE SEARCH BUTTON IN THE ADDRESS BAR IS TOO SMALL.
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remove the news feed from aol search
remove news feed from aol search bar
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Please, please, please delete the OLD that emails drop into the minute you read them. One has to open OLD, return the email to the NEW MAIL
PLEASE, PLEASE, PLEASE discontinue the way that NEW MAIL, drops into OLD (the very minute you open it) and if you don't remember you loose it! PLEASE DO AWAY WITH THIS PROCESS. You can delete it or leave it for later, but do not let it drop into OLD.
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From: no-reply@cc.aol.com To: mikethejeweler@aol.com Sent: 10/25/2023 5:55:24 PM Eastern Daylight Time Subject: New sign in on UserVoice
From: no-reply@cc.aol.com
To: mikethejeweler@aol.com
Sent: 10/25/2023 5:55:24 PM Eastern Daylight Time
Subject: New sign in on UserVoiceHi Mike,
Your AOL account mikethejeweler was just used to sign in on UserVoice.
If you did this, you’re all set.
If not, please use this link to stop sharing, and create a new password.
Have a great day!
Thanks,
AOL
Replies sent to this email cannot be answered.
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See below.
The home screen used to show stock market updates, points up or down. Now I have to go to the business icon on the left of the screen and it only show the percentages. Why the unnecessary change?
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window in "Write" email no longer is functioning as it should
The "write" window's text (at my normal size: Tahoma 12pt is no longer readable. the text is tiny and so is the preassigned text in the write window itself and nothing the AOL remote technician has been able to help. She wanted me to change the size/resolution of my computer screen, but I do not want to -- because it is at it's recommended settings
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Please add a search bar for finding folders
It is difficult to search for a specific folder and it would be useful to have a search bar for this.
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Pause automatic advancement of news items.
For many years, once you started advancing news items, the automatic advance of news items stopped. Now, I have been told by AOL Assist, that per software changes by AOL automatic advance of new items is always on. This means that, once I select and read an article, the news items have advanced several stories past it, meaning that I have to manually backspace to get back to the next item after the one I was reading. Why are you making this harder to do, please change back to a more user friendly application.
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If you are staying on Windows 7, do NOT reinstall Windows unless you want a hassle!
If you are staying on Windows 7, do NOT reinstall Windows unless you want to go through the hassle of copying system files.
I have a few Win7 computers and noticed that when I did a fresh install on one of them I could no longer download AOL Desktop Gold. It gave a "download error". I called tech support and they said Windows 7 is no longer supported, which is silly. Windows 7 still works perfectly.
I had to take the installation files and Program Files folders and copy them from another computer to make it work. 11.0.4125 is the…
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plEASE REMOVE THE NEWS IN THE SEARCH BOX
I have used aol for years and now you have put the news in the search bar. Bad, Please remove the news in the search box
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browser tabs
Larger browser tabs would be nice...
- Don't see your idea?