AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2828 results found
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Below are my comments
I have been a subscriber to your service and for the past several years even paying for the service. I don't wish to go through the hassle of moving however I am now considering doing so. Why, because every time I sign on, I have to discard one or more "additional" services you want to offer me. You need to provide an "opt out" button for those who pay for your service, otherwise I have to consider going with one of the more popular "free" services. Thank you..
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move the recently deleated button in E-mail away from the delete button for the current screen
Move the recently deleted button away from the present delete button in the E-mail box to insure which items you are deleteing, either current or already deleted items
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Fact check stories for new information, rather than repeat the original narrative.
AOL sometimes runs a story, based on media narrative, but leaves out facts learned after the event, which show the story was fabricated. ...then continue to running the story but discontinue comments. ...case in point, the article on George Floyd's actual cause of death is not given, while promoting the police brutality narrative. Not only was the cause of his death by police in question, but unfair to police rank and file, by lowering morale, making recruitment more difficult and emboldening criminals.....is this a direction we want to go?
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PLEASE go back to the old homepage. A big picture with no description is a waste of time.
Restore descriptions with slide nav photos.
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Screens are all screwed up
You have screwed up all my screens as you now have enlarged my pictures on start up and and my address book and favorite boxes are shrunk and my game pics are shrunk, very annoying when you play with your tools and ***** up ours, please put my screens back and leave them alone, Thank You
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Popup news feed in lower left
The recent popup in the lower left blocks content and is extremely annoying., I can not understand why some individuals feel a need to change something that is work and think it is better. It is an extremely annoying and need to be removed. I do not like the recent Newsfeed changes and have discontinued viewing them until this is fixed!
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Paragraph
Why can't a new paragraph be entered into a Reply with the "Improved, vastly deficient AOL"?
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Welcome window "News" window keeps moving when paging throuugh articles
The News window now has been changed to a smaller size and keeps moving when paging through the news articles so as to hit ads all the time. Very clever idea..NOT. Now have watch the arrows or you hit ads..Why this change? Please change back to original News window so it doesn't move around in the Welcome window.
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Newsfeed photos
Please go back to the photo style as in the past. These enlarged photos are not something that works. They do nothing for me. The earlier version at least gives some additional views the related topics. If I want large photos I will increase the size myself. Whomever came up with the idea of increasing the size probably never gave it much thought in relation to the news stories. Bring back the previous version!
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Browser is outdated enough to cause AOL Games to display "upgrade browser" banners
Chromium Extended Stable Channel is now at version 112. ADG is at 109.
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your search engine is totally usless, it only returns paid ads and no sugestions for the search topic at all totall usless, and i think my l
fix you useless search engine it only returns paid ads and nothing related to search topic i usually use a to look something up so it makes no sense to pay for an AOL membership
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McAfee has a up dated package Aol needs to update to2023
Award-winning antivirus
Firewall
Password manager
File shredder
Secure VPN: 1 license (Unlimited**)
Identity monitoring
Online security experts
Web protection
Protection Score
Multi-platform compatibility -
when in email sending names
when attaching names in a email you see a very ting names list. this needs to be made not only larger but in bigger fonts
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signature on
Add signature info to Iphone emails automatically. Your excellent tech officer Felix attempted to do this. We both learned that this is currently impossible which I find shocking and unbelievable. This should have been possible 20 years ago. Please Fix immediatedly
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Don't change the icons in the toolbar.
Keep the old icons and not erase the ones I have and replace them with hearts. I should be able to use any icon I come up with. I don't like someone sitting at a desk changing my banner without asking just because they think it's a good idea. You're coming close to losing me.
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Browser used by AOL?
Does anyone know what browser AOL uses? I'm having problems opening some emails recently that I had no problems with previously. (Jokes and word play.)
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Last names by alphabetically
Put everyone listed alphabetically by last name. Easier to find.
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Yellow banner telling us to upgrade windows 7
We have a yellow banner saying "Microsoft has ended support for this version of Windows." extra extra extra.
I majored in computer networking so I know that this is just microsoft talking to us, but why do we have to be constantly reminded to upgrade windows 7.
I have no plans to move to either windows 8, windows 10 or windows 11. I don't like any of them. No offense to anyone that does.
Before we got a popup telling us the same thing, now it's a yellow banner.
There should be an option to not display this banner so…
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Where did chat rooms go?
Where did chat rooms go?
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Revise email attachment process to enable easier finding of desired document
AOL Gold's process for finding a desired document is unacceptable.
Three document folders appear to listed with none of them showing the desired document which had been scanned and saved in a "documents" folder. had to do a search for document which did not show the path to the document. Serious problem. Too much time required to guess and try multiple document files. HP scanner, HPsmart, Windows 10 computer.
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