Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2979 results found

  1. WELCOME PAGE

    ELIMINATE IT. IT'S STUPID

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The last 8 places I visited are once again not in my history

    The last 8 places I visited are once again not in my history. This happens almost daily. I can't revisit the pages and have to start searching all over again. PLEASE FIX THIS. iT IS MORE THAN ANNOYING, ESPECIALLY WITH EVERYTHING ELSE THAT IS WRONG. It's the double the work on everything I do on AOL Gold.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Get rid of Boredom Therapy

    Boredom therapy is not news and it wastes 11 screens to get an answer.

    It is ridiculous and NOT NEWS for AOL.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  16 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. When system TIMEOUT occurs, AOL loses password

    When leaving the computer for a time, Windows times out..
    Upon return, AOL demands its' Password - Even though the password has been saved.

    My Desktop AOL normally comes up without needing the PW. The 'saved password' was always copied to each new release of the Beta, but once that timeout occurs, the PW is required.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. www.sigfig.com I DO NOT WANT TO SIGN UP WITH brokerage How can I block them.

    I keep portfolios for different things I DO NOT want the SigFig that blocks me from going INTO my own site or portfolios
    I have a brokerage company with my true files.

    REMOVE this SigFig I am not interested... It blocks me

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Incorporate old features from blue AOL to GOLD

    Please put the features of the blue AOL On GOLD. The subjec tline font should match the font for the body of the email.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Put Learn back in the dropdown list for misspelled words in an email

    We were able to select a word, then right click and select Learn in an email. Now we do not have Learn as an option unless we do a full spell check. Get this option back again.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Help from Beta Testers on this board

    To the person who just said:"Don't know about the rest of you Beta Testers, but it seems most of the time I send in Feedback and get a reply it has little to do with the problem reported. " ,,,,,,,,I COMPLETELY AGREE AND RIGHT AFTER YOU POSTED THEY CLOSED IT SO NO MORE COMMENTS COULD BE MADE.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Cannot return to New Mail tap once I'm already in an AOL what I call cloud stored file. Also when I open an AOL stored file which I created

    When I open an AOL file in mail a special tap should show, not the new tap. Allowing me to go from this tap to "New" should be easily accomplished by just clicking on the "New" tap.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Browser does not bring up pages-I cleared by browser history. Still no good.

    You told me to clear my browsing history which I did several times to no avail. I even signed off and then back on. I am still getting this on most URL's I try to access. I do not have this problem on other browsers. I do not have the time to call AOL and wait an hour only to get no help:

    Please check the URL for proper spelling and capitalization. If you're having trouble locating a destination on Yahoo, try visiting the Yahoo home page or look through a list of Yahoo's online services. Also, you may find…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The Gold version does not allow for open tabs to be moved/order switched.

    Previous AOL versions allowed the open tabs to moved around/ order switched. Internet Explorer, Foxfire and Google Chrome all allow the tab order to be changed. Please fix this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Since I have loaded "AOL Gold" I am experiencing certain finance links not opening for me. These are under Finance tab and Favorites tab.

    Since I have loaded "AOL Gold" I am experiencing certain finance links not opening for me. These are under Finance tab and Favorites tab. Specific links "My Portofolios and MSSB, respectively, are used to tack finance date. Other links all work under these tabs, like they should. What value is AOL cost when I have to go to Microsoft Edge, etc to get what I need.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. How come there is Never any good news ?

    all new is the same we are going to die etc.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. font size in the search bar is microscopic. Did no one notice this when you rushed to approve ****... I mean GOLD?

    Enlarge the font size in the search bar, I would like to speak personally with whoever approved GOLD as ready.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. get rid of aol gold !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! aolgold is GARBAGE

    GET RID OF aol gold, a norron developed this TRASH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Emails sent to our domain site email address used to be immediately forwarded to our aol email address.

    These emails are not being forwarded in a timely manner...if at all. I just spoke to someone in tech support at AOL and he admitted this has been a problem. Please get it fixed! (I talked to a tech at the domain site and was informed that this was a common problem with AOL users.)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. CANNOT SEND MAIL - AGAIN

    Every morning I cannot access my mail or send mail. I am cancelling this service. AOL has become a waste of money -- doesn't work. AOL Gold was just a scam to get money out of people. I feel like starting a class action lawsuit for fraud against AOL. The service is the worse I've ever experienced.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Favorite box technical problem unsolvable

    Weeks ago, i posted the problem that the facebook box kept blocking out the left hand margin with "hearts" and names of favorite items. I was told in an aol note under my posted problem to call AOL's technical number which I did and they had NO idea how to solve the problem. So AOL should give members a way to solve problems with technical staff, or allow the problem to be posted as others are posted. My problem concerned the favorite box which kept shifting and blocking out left margin and names of favorite items while in use. Please…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base