AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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7th ranked
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Comment Section
Comment section doesn't show my Nickname automatically. I need to type it in manually. This problem doesn't happen before. I already talked to AOL's Technical Support and was advised to submit a feedback. My AOL Desktop Gold is updated.
17th ranked -
I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.
I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.
24th ranked -
fake advertising
colongadgets is posting deceptive advertising on the right side oft the mail display --using pictures of celebs with caption that the are now dead --it sleazy, even creepy and extremely annoying
19th ranked -
Search mail feature!
When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!
29th ranked -
Photos inserted into an email should not appear in reverse order!
I have been with AOL for 22 years, and with all previous versions I have used, I could insert a set of photos into an email and they would be inserted in the correct order. With this new (horrible!) AOL Desktop Gold, the photos appear in reverse order in my email. It's very tedious to have to insert them one at a time starting with the last one, then the next to the last one, then the next...etc., just to have them appear in the correct order. If I go to aol.com, the photos appear in the right order, but…
25th ranked -
Change back to the old filing system where sent e-mail stored in the on-line mail folders shows the recipient's e-mail address, not sender's
Change back to the old filing system where sent e-mail stored in the on-line mail folders shows the recipient's e-mail address, not sender's
66th rankedThank you for bringing this to our attention. The engineering team is working on fixing this as soon as possible.
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Stop disconnecting the Calendar when I am still logged into AOL. Fix the Calendar Alert problem that has failed on May 1, 2018
Stop telling me the Calendar alert problem is a known problem since May 1, 2018 and it may get fixed sometime this year or perhaps this decade or perhaps this century or perhaps never.
75th ranked -
The service is not worth paying for! The portfolio is so inconsistent and no longer works with my cellphone!Will this ever be fixed?
Fix the Portfolios on the Finance page!! It has not worked with cell phone in a long time at least 6-9 months, what give?:
75th ranked -
lets all get out of aol go to g mail
get out gold stinks
32nd ranked -
paying for a service i am not receiving
I am paying $25 monthly for a service I am not receiving. I pay for AOL security, AOL gold, and Aol SMART FRIEND yet i cannot chat on games. This, i am told, is illegal to charge for services not provided.
19th rankedThank you for your report, the chat issue has been fixed.
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Okay, day 1, can't get my mail. Day 2, can't access my portfolio. Wash and repeat
Day 1, no e-mail. Day 2, no portfolio. Wash and repeat. Are you ever going to get this right?
57th ranked -
What happened to our prior ability to select which of the 3 email addresses to use on the contact list address card?
You used to provide an option to select between 3 separate email addresses on the contact list address card. With the latest update, that feature disappeared. What the heck? Why provide three separate email address options if one cannot select between them. This change is going backwards.
42nd ranked -
Make i for I a spell check item as it was before.
i should be underlined in red when it stands alone and should be I
31st ranked -
63rd ranked
Thank you for bringing this to our attention. the engineering team is currently investigating.
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When clicking a a link to another web site a black screen pops up then it goes to the web page requested. Is this normal.
When clicking a a link to another web site a black screen pops up then it goes to the web page requested. Is this normal?
19th ranked -
Saving addresses in a form
Saving address, credit card, ship to, like the one in google chrome (option to choose from multiple choices).
57th ranked
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