AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

Tell us how we can improve your AOL Desktop Gold experience.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 7th ranked
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      Under Review  ·  114 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    • Comment Section

      Comment section doesn't show my Nickname automatically. I need to type it in manually. This problem doesn't happen before. I already talked to AOL's Technical Support and was advised to submit a feedback. My AOL Desktop Gold is updated.

      17th ranked
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        Under Review  ·  38 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
      • I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.

        I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.

        24th ranked
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          Under Review  ·  13 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
        • fake advertising

          colongadgets is posting deceptive advertising on the right side oft the mail display --using pictures of celebs with caption that the are now dead --it sleazy, even creepy and extremely annoying

          19th ranked
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Search mail feature!

            When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!

            29th ranked
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              Under Review  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
            • Photos inserted into an email should not appear in reverse order!

              I have been with AOL for 22 years, and with all previous versions I have used, I could insert a set of photos into an email and they would be inserted in the correct order. With this new (horrible!) AOL Desktop Gold, the photos appear in reverse order in my email. It's very tedious to have to insert them one at a time starting with the last one, then the next to the last one, then the next...etc., just to have them appear in the correct order. If I go to aol.com, the photos appear in the right order, but…

              25th ranked
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                Under Review  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
              • Change back to the old filing system where sent e-mail stored in the on-line mail folders shows the recipient's e-mail address, not sender's

                Change back to the old filing system where sent e-mail stored in the on-line mail folders shows the recipient's e-mail address, not sender's

                66th ranked
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                • Stop disconnecting the Calendar when I am still logged into AOL. Fix the Calendar Alert problem that has failed on May 1, 2018

                  Stop telling me the Calendar alert problem is a known problem since May 1, 2018 and it may get fixed sometime this year or perhaps this decade or perhaps this century or perhaps never.

                  75th ranked
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    Under Review  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                  • The service is not worth paying for! The portfolio is so inconsistent and no longer works with my cellphone!Will this ever be fixed?

                    Fix the Portfolios on the Finance page!! It has not worked with cell phone in a long time at least 6-9 months, what give?:

                    75th ranked
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 32nd ranked
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • paying for a service i am not receiving

                        I am paying $25 monthly for a service I am not receiving. I pay for AOL security, AOL gold, and Aol SMART FRIEND yet i cannot chat on games. This, i am told, is illegal to charge for services not provided.

                        19th ranked
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Okay, day 1, can't get my mail. Day 2, can't access my portfolio. Wash and repeat

                          Day 1, no e-mail. Day 2, no portfolio. Wash and repeat. Are you ever going to get this right?

                          57th ranked
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • What happened to our prior ability to select which of the 3 email addresses to use on the contact list address card?

                            You used to provide an option to select between 3 separate email addresses on the contact list address card. With the latest update, that feature disappeared. What the heck? Why provide three separate email address options if one cannot select between them. This change is going backwards.

                            42nd ranked
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              Under Review  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make i for I a spell check item as it was before.

                              i should be underlined in red when it stands alone and should be I

                              31st ranked
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 63rd ranked
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  3 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
                                • When clicking a a link to another web site a black screen pops up then it goes to the web page requested. Is this normal.

                                  When clicking a a link to another web site a black screen pops up then it goes to the web page requested. Is this normal?

                                  19th ranked
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    Under Review  ·  8 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Saving addresses in a form

                                    Saving address, credit card, ship to, like the one in google chrome (option to choose from multiple choices).

                                    57th ranked
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      Under Review  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Don't see your idea?

                                    AOL Desktop Gold

                                    Feedback and Knowledge Base