AOL Desktop Gold


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  1. EMail Time Zones

    Time Sent/Received. Can someone explain why my emails still show Standard time not Daylight Saving Time? Why wasn't there an automatic update? The times appear to be correct but all sent/incoming show Standard time.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  2. What the Heck is going on????? Can't open some of my mail finding duplicate address in my address book and then some of them aren't right

    Some of my emails are coming up blank have to click 2 or 3 times. Finding duplicate addresses in address book and some of them are omitting letters or numbers or extra letters and numbers have been added. If it not one thing its another why can't you get your ---- together and give us what we pay for? AOL from **** ever since new people took it over. This is bull

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    Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  3. save image as in email not working

    "Save image as" in email not working

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  4. Can't view pictures my sent pictures.

    I can send Emails with pictures to friends and they get them fine, however when I open them the writing is fine but the pictures are tiny icons that won't open. This is brand new. What happened?

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  5. Mail

    I send a mail this afternoon. I know I did because she responded. I want some info from that mail and look at SENT MAIL. It's not there. :(
    I delete a few things. I know I did because they're not there any more. Go to RECENTLY DELETED and they are not there. :(
    I'm losing important info because of AOL GOLD.
    Dump it or fix it.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  6. Mail is messed up and it happened on 5/6

    Mail changed yesterday (5/6) so the subject is on the rightmost side and is very inconvenient and annoying. When my mail initally deploys, the subject is in teh correct spot but then blinks and shifts to the right side. Don't know what you guys did but it messes me up big time. Tried to access "AOL Help" and the person tried several things and nothing worked. You people must have done something on 5/6 to mess up mail but I, for one are very unhappy. Turn it back the way it was!

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  7. Saved email Blank? Fix that ASAP

    When I open my Saved emails they are BLANK!!! What is the point of saving them when they are not there to read. Fix that ASAP

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  8. blocked email

    I have been having work emails forwarded to AOL. Recently they are being blocked with message "users mailbox is quarenteened" meaning AOL rejected it. Would be coming from Microsoft Outlook mail account. Then it is followed by PAGES of gobblegook then the message is at the bottom (the one it said was blocked)

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  9. Generating end of word before you finish typing

    Why when typing an email, the software generates the end of the word before you finish typing ..thus when you finish typing the letters are duplicated

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  10. email is regularly NOT working. Why? Oh and what about all the OOPs notices I get

    Here's my idea. Get AOL Gold running properly. I am paying for this gummed up mess.

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  11. New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018

    New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018

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  13. Double Emails

    Every time I write an email, one blank email is behind when I send it... Fix this, is been like that for long time.

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  14. Get it Fixed to start with.

    When I post a picture or image and send it or someone sends it to me all I get is a little box nothing there. What the **** can't you guys run a program for a week without a problem. I pay for a service that is ****, Every week it is something new going on. Just get the mail fixed where we can post, pictures, images or tags and be able to send them.

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  15. My AOL Desktop Gold is not working

    I noticed there are others who cannot use their AOL Desktop. It freezes up when I login to AOL through AOL Gold, and the only way I can even get on is to go through Firefox. What is going on? I liked the old AOL better. They really messed up AOL. I have been with for over a decade.

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  16. cannot send messages

    I cannot send emails to yahoo accounts or to some business account email address.

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    Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  17. AOL just 'upgraded' their software. Now you can't even get photos to appear in your emails without manually attaching them.

    AOL just 'upgraded' their software. It used to be that you could insert a photo in your email by using the picture button and it would automatically insert that as an attachment. That doesn't work anymore. Now you have to manually insert the photo as an attachment at the bottom because if you don't you will see the photo in your email but it won't go through. What a joke!.

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  18. All my email folders have just disappeared- years of business and personal records- I need them recovered! How on earth can this happen?

    Explain why folders can just disappear AND how you contact AOL to recover them- critical to my business!

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    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  19. App Usage

    I am very disappointed in your desk top Gold to say the least. Ever since I started with it years ago, my computer will periodically freeze up and I need to restart it – even with a brand new computer I truly have to restart my computer at least 12 – 15 times per day. I use this for work purposes and find that the storage on AOL gold is most inadequate and probably should be marketed to those only using it for family & friends - I run a business using it. I cannot get files I stored on…

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  20. Not getting mail from a newsletter I belong to

    I have been getting mail from a newsletter I have subscribed to for years and now for some reason i'm not getting it. It is two different post they send to me one daily and one on Fridays. I want to know WHY!!!!!!

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