AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
365 results found
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Attachment Preview option
I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.
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bring back animations to email
stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.
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Is there a way to consolidate similar mail folders as subfolders inside other folders. Better organization. Like Outlook.
It seems like there should be an ability to consolidate similar mail folders as sub-folders inside main folders. This will allow for a more efficient organization with respect to the mail folders. For example, If i have a College Folder, I should be able to create sub-folders like 2019, 2020, and then break those down to something like History 101, Math 120, etc.... This would be similar to what MS Outlook allows you to do.
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Clarity of font changed on Desktop Gold .
Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.
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Save To My PC
When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.
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Why can't I select my own password? So what if I have used it before? What's it to you???
Let users use whatever password they prefer. Don't be so ****.
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wow...i am being singled out...i hope this is being reviewed by a human, because you are losing a 30 year aol member, why is somebody able t
wow...i am being singled out...i hope this is being reviewed by a human, because you are losing a 30 year aol member, why is somebody able to call me an *** hat, and i cannot repeat it in jest? community guidelines? this is inequality, un fair, and unamerican. you should not be called america online, america is about freedom of speech, not censoring some and not others. I did not even direct it at somebody, but a hat. they were allowed to insult me tho? I am done reading your aol news, done with commenting, the only entertaining thing left.…
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Where are Saved Emails Stored on my PC with Older Versions of AOL Desktop (before AOL Desktop Gold) and transferring those emails to new PC
Go to:
C: Drive / Program Data / AOL 9.8.2 (or another version you may have used)/ organizeIn the Organize folder find the file with:
“your AOL email screen name” with no file extension
Rename that file adding the extension: .pfcIn your current AOL Desktop Gold software. Go to Edit / General Settings / My Data / Import from Older AOL Files / PFC Import
Now search for the .pfc file you just renamed, and import that file
Close and Restart AOL Desktop Gold and Hopefully you will see all of your previously saved folders and AOL emails…
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When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r
When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.
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picture editing options
Will you PLEASE fix the picture editing options in email. Except for rare occasions when it's available, there is generally no way to access it. It used to be a simple right click.
This is ridiculous. AOL worked better when it was free. I've been waiting years for you to fix it.... so JUST ]FIX IT before I move my mail to another server and delete the entire app!
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Aol Desktop Gold
Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!
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Please develop a way to copy a mail folder to a thumbdrive. I assume it would have to be encrypted and then unencrypted.
Develop a way to copy individual AOL mail or an AOL mail folder to a thumbdrive. I assume it would be encrypted somehow for AOL only when it is saved. But, then an AOL unencryption program or another AOL Gold Program could read it from the thumbdrive.
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AOL IM AOL Bizzare blocks. Why cant I say "****" as a mans name?
AOL Blocks IM I cannot send a note to "****"
Why should I not call my lawyer for anti gay blocks?
Accepting your terms of service does not mean I cannot post this complaint on the web. My Attorney has concurred
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Default mail settings
How to change default type face Set as Courier new and has to be changed every time. Should have something in set up to select a default type face
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Folders can't be moved to "Saved on AOL"
We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.
As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.
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Convenient Email settings gone.
New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.
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How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??
Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?
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Go back to old AOL....New AOL Gold isn't worth a ****.....my mail is all screwed up now
Go back to old AOL.....New AOL Gold isn't worth a ****
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Transferring data
I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…
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