AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
370 results found
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How to get rid of that irritating drop down menu when sending an email
Take a step backwards and dump the drop down menu when sending email
Also dump the person who created it, and the person who approved it into the system -
AOL GOLD Email should include the "SLIDESHOW" feature for photos.
AOL GOLD email should include the "SLIDESHOW" feature for attached photo files. I receive Email photos regularly and would like the option to view them in other than thumbnail size and without having to save them. AOL GOLD does not have this function, but regular, Free AOL Mail does. In fact, the FREE AOL Email automatically opens any and all attached email photos in thumbnail format with the "SLIDESHOW" option to expand a photo to full screen. The only way to view attached photos with AOL GOLD Email is to SAVE them to a folder, which is cumbersome, messy and…
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Update on the total count for mail folders
Use version as of January 14: 11.0.3046 this is good enough. The inbox should should and new and the new folder should only show the new messages with indication of count. The old will also have a numeric indication. It is not necessary for the fonts to be bold.
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Why the CRAZY "to" menu when sending an email ???
Get rid of the CRAZY "to" drop down menu when emailing
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Quick Find - Select All- Delete
Hello, I have the most difficult time cleaning out my mail box. PLEASE YOU COULD HELP IN THIS WAY:
Quick Find:
Then IF you would ADD these options:
SELECT ALL:
DELETE:I have to scroll to delete one email at a time..that takes hours that is why I don't do it. I have so many emails that I try to get people to send me messages in other ways. However I could quickly get ahold and manage my mail so much easier if for example:
QUICK FIND: gnc
then all my emails that say GNC would come up
then
SELECT… -
fix mail settings
fix mail settings. I pay for this
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filter
I need to set a folder for email containing the words "payment receipt". The filter system will not allow a two word filter criteria. Only emails with the exact words "payment receipt" need to be filtered, but your filter system will not allow me to use two words. If I use "payment" all emails with the word payment will be captured, even the ones similar to "amazon payment receipt" would be trashed. That is not acceptable. I need to be able to receive legitimate payment receipt emails so your filter system is not effective for my needs. Would you please…
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REMOVE THE NEW UPDATE ON THE E-MAIL PAGE (Delete,Mark as read & Report to spam)
The most resent update DELETE, MARK AS READ AND REPORT SPAN on the new E-mail page is the worst I ever seen in more than 25 years as a member of AOL. I have been deleting and reported e-mails to spam by accident. I am kindly asking you to remove that option ASAP. It makes me very unhappy.
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Unhappy with new email update
On 6/16/21 I saw a new light blue bar appear in my emails which moves up and down whenever I move. It's annoying and serves no purpose. I called AOL and was told it's a new update and they are receiving many calls from users complaining about it. I hate this new feature and want it eliminated.
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My email is not saving to both computer folder and AOL web side
If I save an email to an email folder on my laptop computer it saves and then closes itself and goes to the email trash can. This means anything opened and saved cannot be seen on the web side of the AOL email from other devices like my phone. This is very very bad. I spoke with Paul at AOL and I was told they are opening a tech ticket and will respond to me with more info once they know what the problem is.
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Please remove drop down box with To,CC,BC that comes up when I hit send mail - now requires 2 strokes to send an email
described above
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Stop showing thousands of mail that came in - was sent and get your senses back
Simplify instead of complicate your mail set up
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sending problem
Initially the issue is that an email with a attachment (MP3) that had 13 valid cell numbers that is being sent out through vzwpix.com (internet for sounds) did not sent out totally getting 7 undeliverables that do not tie back to the cell. My complaint is that i just wasted my time with tech support and wanted me to re send the email one by one to identify which cell number did not go through.
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Hi - I would like it if you could block emails with certain words in them.
Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.
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New address changes to email --- MAKE NO SENSE!
The address structure of aol emails has worked well for me for 20? years.
Why in the world would you change it????
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Really need to reinstall save email address to address book when a new email is sent.
Really need to reinstall save email address to address book when new email address is sent.
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I am trying to forward a video attachment through my email and it appears that the settings to select on how to send the email has been chan
I am trying to forward a video attachment through my email and it appears that the settings to select on how to send the email has been change. I AM DISGUSTED WITH THIS CHANGE. I WANT IT TO CHANGE BACK OR I WILL GO TO GMAIL. CHANGE NOW!!
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I would LOVE to see a new added catagory for email
Now we have INBOX & SPAM that AOL places incoming emails.
I would very much appreciate, and use a new one of (say) SUBSCRIPTIONS.
I let many of my subscriptions go to the SPAM folder, and friends & family emails go to the INBOX. (I've noted that AOL 'remembers' which go where)
The problem: One sender of a subscribed newsletter dropped me claiming I wasn't reading the newsletter, I WAS, but it was in SPAM and I'm wondering if they get notified when I labeled it SPAM to move them from the INBOXGMAIL, as you may know, has MANY…
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What do I have to pay in fee to get 36,678 incoming mails out of my computer
My idea is to return to your old AOL mode hat keeps customer on your site. At the rate you are going - and I have been with you 1993 (count the years!!) there will be one more leaving, if not many more. Wake up your customer service has gone down the drain.
- Don't see your idea?