AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
365 results found
-
AOL mail "image editor", restore it to its former self.
Stop screwing around with AOL mail "image editor", cant do anything now but increase/decrease size of image and it sux, please restore AOL mail "image editor" now. If it aint broke dont fix it, but instead you took away our whole image editor.
-
Blocking Spam Domains
We need the ability to block more than three Spam domains, after blocking the current offending spam domains, the old ones that were unblocked come back. Ten domains to block in Spam would be good.
-
Compact email database
Hello,
Please bring back the compact email database feature. The compact email database was available several years ago, but now it is gone. This feature allowed me to reduce the size of my email database and speed up my AOL.
Thank you -
AOL Comment Screening Algorithm is rejecting critical comments relative to the subject of the AOL event reported - Suicide of a 17 Year Old
Your AOL comment screening algorithm is still screening for key words that are in the article AOL is reporting. When are you all going to fix that!!! The subject matter requires serious discussions and feedback. I'm assuming the algorithm picked out suicide in my comments!!! Because the subject of the article is suicide, any discussions might include that word!!! At worst, the algorithm should have made the comment subject to review!!! This is serious because, if you didn't know, there is a suicide epidemic in this country. You really need to fix this!!!
-
For god sake block this domain !!! atlas-production.v2-mail-prod1-bf1.omega.yahoo.com
day after day after day 100's of emails from atlas-production.v2-mail-prod1-bf1.omega.yahoo.com BLOCK THIS DOMAIN AOL I'M SICK OF THIS
Hello there! Sorry to hear about the issue. We do have a page here that could help you in this regard: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold.
-
Why did AOL set up auto bullets? This is so annoying! I want to organize my emails my own way. How to disable auto bullets?
How can I disable AOL's new auto bullets? So annoying!! I want to organize my lists my way, not be forced to use what an AOL tech likes.
-
I have used
I have used AOL for many, many years but I'm about to end that relationship. They have now begun to censor what emails I can open and what I cannot. That is NOT their right. Just because the emails are from a far right, conservative sender, it will not open and I have an error message. Enough of that nonsense! I pay a lot of money to use your services, but that does not include censoring my mail
-
See complete email address from sender
Bring back the ability to see the complete email address of a sender so that you don't have to open the email to see who it's from. Revealing the sender's entire email address by hovering the cursor over it is a VITAL security feature!
-
Email automatically going to "old email" while reading it
When I open up an email and while I'm reading it the email is automatically sent to "old email". There are times when I want to keep that email as "unread". I don't like that it automatically goes to "old email" and then I have to go and find that email in "old email" and then mark it as "unread". I want to decide where it should go. It used to be that after you read an email and logged out of email, it was then that the emails would go to "unread". Please bring that back. If I have…
-
word/character count shows whenever I compose an email. It's never there before
word/character count shows whenever I compose an email. It's never there before
-
get rid of that ugly yellow highlight you installed on 3/24
get rid of that ugly yellow highlight on email
-
blue highlight is too dark to read email title
blue highlight is too dark to read email title in list of email titles
-
mail
AOL Gold Mail - you've changed the access to cc: and bcc: in write mail. Please restore the version that displays the cc: always WITHOUT requiring the click on th elittle (little seen) box at the upper right of "write mail".
It would be VERY HELPFUL if AOL would send a "Heads-Up_ to users when feature changes are made. As is we have to stumble across or Search for them on our own. Be more Customer Sensitive.
-
Please stop putting the OLD in the MAIL FILE...I lost a piece of mail recently and time overlapped and I lost an important contact informati
Please get rid of the OLD in MAIL...I recently lost a very important contact because the email dropped into the OLD and I had it cut off! PLEASE do away with the OLD MAIL folder!!!
-
I coulnd't write a message into Chinese characters
I Couldn't write a message into Chinese characters
I could write a subject with Chinese character using a Pen pad but I couldn't write directly on the body message. I had this settings before but now it's not available no more. -
no censorship
No censorship
-
Please delete the OLD from the NEW MAIL..
Please remove the OLD from the NEW MAIL box...I have lost two emails recently because of this...and it is very DIFFICULT!!!
-
Sort Contacts in Address Book Alphabetically
Our AOL contacts should be sorted alphabetically, or give us the ability to sort our contacts alphabetically.
-
Add send only address option to Desktop Gold
AOL WebMail has an option to set "send from" with addresses other than @aol.com.
Since we are paying for Desktop Gold, we should be getting all the features of the free service.
Please add this to Desktop Gold! -
Worthless "View" section in mail
The "Views" feature is not helpful and automatically filters items that I do not wish to have in multiple places. The most critical issue is the "subscription" area which automatically saves the companies that contact me. The "unsubscribe" feature does not work, therefore I would have to contact each company individually which is very time consuming. I do not like the "View" feature for any function.
- Don't see your idea?