AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. get rid of that ugly yellow highlight you installed on 3/24

    get rid of that ugly yellow highlight on email

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  2. Glad your recent font enlargement of highlighted email addresses is gone today!

    Thank you for getting rid of the enlarged font when email addresses were highlighted. It was extremely annoying. It was so awful that I considered canceling AOL and just using Google or Safari to read my mail.

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  3. email in aol desktop gold

    I like the latest build of aol desktop gold. A lot of fixes in place. The software is a lot more better than before. AOL doesn't seem to crash as much

    A big thank you to the IT department.

    However, I know that there is still work to be done and I'm sure that aol desktop gold still needs work.

    The email is still not quite as smooth as it could be. I have both a gmail and yahoo email account and both of those email accounts are very smooth when switching from new to old to sent email.

    For…

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  4. email address book

    You used to list email addresses by alphabetical name and now you list them chronologically. That makes an address hard to find!

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  5. can you please give us an option to have the light blue bar scroll tab when looking at your mails, it's irritating.

    Please take out the option for this light blue bar with the trash can picture, save picture, etc to the right of this light blue bar, Its irritating when cursor is moving up or down

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  6. Why did you remove the ability to see the photos in a sent message?

    Before your update, the emails stored in the Sent folder had their photos that were embedded in the correct spot. Now they are just squares. Why the change? I am often asked to send another copy of a sent message with the photos and now it is much more difficult to do.

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  7. Create a folder where all my starred emails are in the same place

    Create a folder where all my starred emails are in the same place

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  8. Favorites Quick Find Field

    As soon as you type a character in the the Favorites Quick Find field, an "X" appears in the right-most position. This allows for a quick clearing of the field when your search is finished. This feature is also part of the Search field of Feedback where I am typing now.

    Please add this feature to the mail Quick Find field.

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  9. Add the Attachments Listing to Email Print Outs in AOLGold, like it is in the Browser Email Print Out Feature

    Print out of Email with Attachments, from Browser Access, gives me a listing of the Attachments on the print out.
    Print out of Same Email, from AOL Desktop Gold, does NOT give me the same feature. I cannot see a list of the attachments.
    Please add a feature to AOL Gold, so that my print outs includes a listing of all the attachments sent.

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  10. YAHOO THE "VIRUS"

    KEEP THAT "YAHOO VIRUS" SPREADER OUT OF MY MAIL BOX !!!!!!!!!!!!!!!!!!!!!!!!!!!!! R U ALL STUPID @ AOL ??????????????

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  11. Didn't find what I looked for

    AOL desktop gold update feature is stupid and unnecessary; I should be able to opt out.

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  12. Mail Returned

    I NOW Use A Different Company For Tech Support BECAUSE AOL Help Kept Sending Me To Them Anyway......So I Cancelled AOL.. WTF,...
    (W-ednsday T-hursday F-riday) .....If AOL Can't Do It & They Forward Us To Another Service Why Should We Pay For BOTH?.... I Also Dumped My Paying Account Of 18 Years & Now Use The FREE AOL... I've Watched It Go from "Bad To Horrible" & I PAY For IT?

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  13. The new Star on the right side of the screen that shows up when you are reading an email, prevents you from accessing the bottom of emails.

    please get rid of the star on the right side of the screen when you are reading emails. It prevents you from seeing the bottom of the email and saving it, deleting it etc. It is very annoying!

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  14. Buttons at bottom of each piece of e-mail -- SAVE, MARK UNREAD, or DELETE -- have become obscured by AOL upgrade.

    Since the recent upgrade, the size of opened e-mails is slightly larger. This obscures the SAVED, MARK UNREAD, OR DELETE buttons at the bottom of each piece of mail. I have to use a work-around -- an extra step or 2, which is time-consuming -- to designate how each piece of mail should be handled (SAVE, MARK UNREAD, OR DELETE). I agree with other users that the new orange highlighting of mail is, at best, unnecessary and, at worst, annoying. The ineptitude of AOL never ceases to amaze.

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  15. setting bcc, cc etc to send email

    sending mail bcc , cc etc you have to go the bottom of the screen for each one. The old way was faster it was right by the name. Please reinstate the old way or make us able to reinstate it using settings.

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  17. Stop emptying Spam Address Folder every few days, let it fill up to it's max 1st.

    I follow the Desktop Gold instructions to the letter regards blocking SPAM by listing the SPAM Addresses into the "Blocked Mail Folder". Yet AOL keeps cleaning the folder every few days and I have to start all over again, with same SPAM addresses. And AOL is charging me for this stupidity...

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  18. COMPLAINT: MAIL ADDED ICONS ON SUBJECT LINE PLEASE REMOVE

    The added icons on the mail subject line is NOT USEFUL AT ALL, PLEASE REMOVE IT IMMEDIATELY. There are already icons at bottom of screen for mark unread, delete, report spam. DO NOT WANT THESE ICONS ON THE SUBJECT LINE.

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  19. STATIONARY

    WHAT IS UR PROBLEM U LYING "AOL" BASTARDS !!!!!!!!!!!!!!!!!!!! AOL GOLD IS LIKE THE OLD "AOL" WE KNOW & HAS BEEN " ??????????????? STOP UR **** "LIES" WE PAY U "WORTHLESS & LYING" ********* !!!!!!!!!!!!!!!!!!!!!!!!!! WE WANT "BETTER & OUR OWN BG's 2 BE ABLE 2 USE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WE HAVE BEEN "WAITING" LONG ENOUGH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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