AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Signs me off

    Suddenly every time I try to refresh the welcome screen it signs me off of AOL.

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    0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  2. welcome page articles

    AOL, HELLO.......i CAN NO LONGER CLICK ON AN article in the welcome page and read it before proceeding .....I enjoyed doing that for years,......What happened..??????

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    1 comment  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  3. We're glad you're here

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  4. We're glad you're here

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  5. Welcome page

    Why has the MIDDLE of the page on welcome disappeared. There has always been subject matter. Now the middle of the welcome page is totally blank. What has happened and how to fix.

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  6. We're glad you're here

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  7. When I try reading AOL news, I only get close to the end of the article when I click next I get a blank page And then I have lost the welcom

    Can't complete news items I click NEXT and get a blank page and then loose my welcome page. I have to click welcome in the top left corner and then start over, but still can not see the end of the article. This is enough to make me consider another option to AOL

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    0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  8. The home page becomes blank

    Whenever I search a website from my home page and then exit from that website, the home page becomes blank and I can only revive the home page by clicking the Welcome button.

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    2 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  9. We're glad you're here

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  10. What tha? Wheres my news

    Give me the old welcome screen back. This new abomination sucks.

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    0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  11. Desktop gold locking up at startup and screen name swap.

    Desktop gold is locking up at frequently at startup and screen name swap.
    I'm constantly having to shut down aol gold through windows task manager and restart it because you can't close it any other way when it freezes.

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    0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.

  12. How can I remove my name from showing up on my Welcome Page in the upper righ hand corner?

    Before it was an empty square box. When I clicked on it my name poped up and I would like to have my name removed from my welcome page.

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    0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  13. AOL WELCOME SCREEN PROBLEMS

    AOL Welcome Screen is often blank when I log onto AOL. This is very annoying. Are you aware of this problem.
    Title: WELCOME SCREEN PROBLEMS

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    1 comment  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  14. Every time I sign in I am met with a partially completed write mail screen that I completed and sent some time ago. I can close it out, but

    Every time I sign in I am met with a partially completed write mail screen that I completed and sent some time ago. I can close it out, and then proceed to use my AOL Gold but next time I sign on the same write mail screen appears. This has been doing on for at least two weeks now and it is a nuisance. How can I permanently get rid of this problem at sign on? (I just downloaded the Windows 10 update hoping that might fix this problem, but it made no difference)

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