AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.

    When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.

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    4 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  2. AOL Desktop Gold Browser doesn't save browsing history

    AOL Desktop Gold Browser doesn't save browsing history

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    1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  3. password manager

    The current password manager doesn't offer to save on many websites, and it doesn't allow manual inputs. Users must continue to use paper and pencil to store the majority of their passwords.

    Suggest fixing your password manager or allowing use of other password manager programs.

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  4. another screen

    WTF IS GOING ON NOW. I CLICK TO WATCH A VIDEO AND NOW TWO SCREENS APPEAR WITH THE TOOLBAR ON THE BOTTOM MISSING, WTFFFFFFFFFFFFFFFFFFFFFFFFFF ALREADYYYYYYYYYYYYYYYYYYYYYY STOPPPPPPPPPPPPPPPPPPPPPPPPPP THIS **** AND CHANGE IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I PAYYYYYYYYYYYYYYY

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  5. With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that.

    With the latest update on AOL I am having a lot of difficulty seeing the tab headings. They are really dark. Would you please fix that. Than

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  6. Netflix is not playing or compatible with AOL Desktop Gold

    My Netflix is not streaming inside the AOL Desktop Gold

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  7. AOL font and size

    Letters aren't clear and there's no option to change the font or the color on the aol news and articles. Revision 11.0.3384

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  8. I am having NO AOL Desktop Gold experience; you keep kicking me off June 17&18, 2021

    My AOL is kicking me off. June 17 & 18, 2021. What are you doing to fix this?

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  9. Sudden need to sign in each time

    After being signed in all day, now when I close AOL Gold, I have to sign back in instead of automatically having the browser open. Then my personal favorites are missing in the task bar, Edit settings doesn't work and I end up having to restart the PC to only have to sign back in again which fixes the "favorites on the task bar, but I get the "welcome, etc. sounds each time. Mail isnt impacted. I reset the sound by disabling them, now every time I have to sign in. Why?

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    9 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Changed Passwords not being saved

    Thank you for not closing this.. See my Post below

    When I do a changed password, I never see the "Do you Want to Save this new Password" (or some such check-off), and of course the old passwords keeps coming up..

    IE, Edge, Firefox & Chrome all work as expected - not AOL's Browser.

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  11. password saving STILL not working properly

    I've seen the Question "Save this password?" come up when adding a new URL login. So I know it CAN WORK - sometimes.

    BUT -

    I had changed my password for a site. The AOL browser tried to use the old one, and of course it failed. I entered the new password, but it was NOT SAVED, it continued to use the old one, I continued to enter the new one, to no avail - the old password was NOT replaced.

    Went to SETTINGS.- BROWSER - PASSWORDS, the box is Still checked.
    I DELETED the site's entry and stored password,…

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  12. why can't I get the AOL GOLD that was downloaded yesterday.

    Victor at AOL fixed my AOL Gold and now it wont't open. I pay for AOL.

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  13. Wouldn't it be swell if AOL could allow you to sign on with the first try, deliver a non-blank welcome screen and show mail folders?

    Wouldn't it be swell if AOL could allow you to sign on with the first try, deliver a non-blank welcome screen and show mail folders?

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  14. The chat room d

    Chat room is freezing up. When someone responds to your comment on a given topic and you want to reply by clicking "View in Conversation," you cannot get back to the other person's response. And the chat room keeps freezing up and pausing even when typing a comment.

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  15. AOL Games

    The AOL games are not working even though we already have updated the flash player. We also did try to refresh the AOL server by uninstalling and re-installing the software. Also, tried to turn off the anti-virus, but still having the same issue.

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  16. The "Settings" icon no longer works when clicked. Why AOL ?

    The "Settings" icon no longer works when clicked. Why AOL ?

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  17. I can't search nothing on AOL and it keeps saying oops number 118?

    What can I do? Can't search anything on AOL. Error 118 comes up.

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  18. My ADG is not opening if my Mcafee firewall is turned on.

    The sign on screen of ADG is not showing up. After TS withwith tech. It is the firefall of my mcafee thats blocking me. Please check.

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  19. Access Denied You don't have permission to access "http://www.haband.com/" on this server.

    Why does this happen. I don't know how to correct this issue. I have been on this website a number of times. See below for outcome:

    Access Denied
    You don't have permission to access "http://www.haband.com/" on this server.
    Reference #18.3ce04817.1582857469.2bdc10ac

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  20. Picture and font

    Usually when I open up the AOL page, the font is partly hidden, or the picture is cut off, or it too wide to fit this 21 inch screen, and it becomes a constant hassle to always having to readjust the screen size or font size. It would be nice if that was all taken care of as being programmed into the AOL browser, just saying.

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