AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
66 results found
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be nice if AOL GOLD Would actuallly work works only part time
my AOL GOLD DOES WORK LOTS OF TIME
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I have the following problem with my account for no reason.
I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..
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AOLLLLL sorry tom say that for 30 yrs great !!!!! think I may need to let it go
I haVE been with AOL sense they opened . . .Im sorry to say, maybe time to move on , you can the gold package ETC> Horrid customer service. If any one look you would see that I have a hacker. A new debit card everyt 3 weeks.
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ADG
please let us change the font size of the favorites in ADG and also let us choose if we can do it
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Fix your site so i can reuse old password.
I have like 6 passwords memorized I can't use any of them even tho I haven't used some in years it's annoying and BS and I'm not going to make a new password that I'm just going to forget
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Why in **** am I paying for a...
Why am I paying over 20 dollars a month to be aggravated by AOL. I have just had a long message disappear before I completed it and am almost homicidal over the loss. Tell me why I am now paying about 21.99 a month for this ****** service? ALSO....I really dislike the hollywood news that I have no interest in and am upset about the left leanings of AOL. It has been a very long relationship and it is soon to end.
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how do I install zelle on my android cell phone,Ive never installed a thing
how does one install any "app" on there cell phone ??
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unable to post on articles conversations, the thought police are going to far when opposing views are expressed .who is policing the comment
I am currently unable to post comment on articles unless I have a liberal point of view, who is policing the comment police? I would like to hear from aol on my particular situation but calling and talking to aol they cannot help me at all or wont...
nothing I commented was inappropriate btw... so lets just skip that idea -
PLEASE PUT YOUR PAYING CUSTOMERS FIRST FOR ONCE (AFTER YOUR 35 YRS ONLINE)
Hello. I've been with AOL SINCE 2003. Yes, over -17 years- now. Why do I put up with all the service issues, advertisements, SPAM, lost benefits, and wasted time and money?? Because AOL holds all my folders ******* that I've created since 2003 that contain many emails I want and need to save.
I don't need to write about all the individual issues and frustrations because many of your other customers below have already done that well. I see many of the posts have not even been responded to with a simple or short comment! Acknowledgement and communication can go… -
AOL CODE CURSOR
In the AOL Login Verification via Phone desktop/screen,
Please program the cursor to auto-navigate to the Verification Code field.
It is an ABSOLUTE TOTAL NUISANCE every time I login to AOL after receiving the code through my phone that I have to move and position the my Desktop cursor to enter the Verification Code in the field.
A simple programming task should not take months, years to fix.
I am very close to DELETING my AOL account and going to GOOGLE. -
Let all your usees know when AOL Gold will be either updated to work or REPLACED with a program that does work.
Until then the service should be FREE as we should not be paying for service that does not work.
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Customer Service Survey
AOL should put out a customer survey to gauge how they are doing.
I think they already know how DISSATISFIED we are but it never hurts to be in touch with the people that use and pay for their product. -
passwords
This is serious. Settings, or primarily PASSWORDS, should be
under Password and or 2 factor authentication. This is really bad leaving passwords open with No Security. I am just realizing this, WOW. Who ever heard of leaving PASSWORDS OPEN with no security. Please put additional security in regarding PASSWORDS. -
Aol help live support is not good at all !
Aol will never answer any live questions
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So AOL is going up again??? SO what's going on with signing in??
SO from what I was reading in Email AOL is going up in Price to almost 50 bucks for what???
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Have a simple way to report email fraud
Have a simple way to report email fraud from an address which proports to be from AOL. I spent 20 minutes talking to a customer service rep who kept trying to sell me "stuff" instead of taking the fraud info from the email.
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FREE AOL!!!!!!!!!!!!!!!!!!!!!!!!
You have enough advertising, sponsors and so forth to pay for this garbage!!!!! Make AOL FREE again!!!!!!!!!!!!!!!!!!!!
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Get rid of all of this **** that you try to ram down our throat and bring the price back down.
Get rid of all the **** that you try to ram down our throat and bring the price back down.
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Please upgrade your Billing System to allow Members to pay manually.
Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.
- Don't see your idea?