AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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DISAPPOINTED IN ELIMINATING THE CC & BCC FROM THE ADDRESS BOOK
KEEP THE CC AND BCC ON THE TOOL BAR
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Fix address book so new e mail addresses will automatically be added.
I have been with AOL for 16 years and during that time when sending a new e mail the new address would be automatically added to my address book. This system has been changed and now I am told that I have to add any new customer e mail manually. I am very unhappy with this. I have tried to get the old system back. I am sure I am not alone. I would bet that millions of customers feel the same way. The fix would be to allow those customers that want the new addresses to be saved to…
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Now that the AOL computer system has erased ALL of my Mail GROUPS... I DEMAND that AOL put MY Address Book... with MY contacts... back on to
Now that the AOL computer system has erased ALL of my Mail GROUPS...
I DEMAND that AOL put MY Address Book...
with MY contacts...
back on to MY computer...
as a separate file...
like it USED TO BE !!!!!!AOL had NO right EVER to remove MY contacts from MY computer !!!!!!!!!!!
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Address Book
To who it may concern:
I think this this something that ought to be changed right away........
You can not put AOL's address book in alphabetical order...........
If you look up something in any phone book or any other address book, you will see; that they always start with the last name first. then the first name, etc NOT TRUE WITH AOL. Also, when you are fixing
things in the address box, let the client be able to arrange the columns
of information in any order they feel that works better for them. Should be an easy fix. -
saving saved messages on AOL on a usb stick from relatives passed away
I have many messages where family has sent me jokes and messages of love and caring on my saved mail area. I'd like to save them on USB sticks in case AOL stops or won't save messages for us any more. this way my loved ones care and affection and memories won't be gone forever. Can you folks add that link to save them on A USB or disk option?
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Improve ability of adding new names to group address lists
Use of address book and the method of adding names extremely difficult and time consuming. You removed a very simple process for adding new names to a group address book. Now I have to go through multiple steps in adding names to group lists. We are a home based business and this is not user friendly to either individuals or small businesses. This is just another nail in AOL's coffin. Your support person was not able to resolve my issue at all. I would not recommend AOL to anyone I know. You have probably forced me to look into gmail.…
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Don't see the one that is my concern
For 25 years that I have been with AOL when sending an out going e mail to a new address, this new address would automatically be added to my address book. This seams to have been changed to now one has to add any new customers to the Mailing Manually. This is not in the best interest of your 20 Million customers. Please change this back to the way it has been for 25 years. Thanks
Willilam ** my e mail is **@aol.com -
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AOL Desktop Gold - Autosaving Contacts
I have been a faithful PAYING customer for decades. One of the reasons I pay and don't go through browser is that I NEED THE AUTOSAVING CONTACTS FEATURE ON THE ADDRESS BOOK. I am told by tech support that this has been eliminated and I WANT TO KNOW WHY. THIS IS NOT FAIR. CAN IT BE BROUGHT BACK. I will most probably stop paying if it is not. Kay Kahle
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just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
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just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
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Because we
Given that we can post birth dates in our address book, it would be great if AOL could post an alert on our Email address indicating that it is a person's birthday - Facebook currently does it. If the capability is feasible please notify us when it is in AOL Gold so we can enter the dates.
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give option to disable "auto-add" of contacts
give option to disable "auto-add" of contacts
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PLEASE PUT BACK that the list of email names in AOL are A-Z. That is one of the MOST important features. It should not be by relevance -
Please put back the option to have names -A-Z not relevance. That is one of the most important options. Also we used to be able to click cc or bcc at the bottom. Now we have to do one more step by clicking on the area below that give you the option to click cc or bcc.
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Auto Save E-mail Addresses on Send (Again)
In the past, AOL Desktop would automatically add the To: address to the Address Book when sending an e-mail. This no longer happens, in fact the option to turn this function on/off in missing.
Please restore.
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What have you done to the email address book? I want the old one BACK.
Bring back the old address book!!!!
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aol not letting me add address to adress book another wee of a broken product!
Common verizon as much as i pay for your phones then 6 bucks a month for repair service you would think this would work!
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The feature where when you sent someone an email for the first time, that recipient was automatically added to your address book and saved.
Bring back the feature where sending a new email would automatically save the recipient's name and email address to my Address Book, and would provide a prompt when I start to type in their address the next time. Now all I get are prompts for people who I don't contact, or they are dead. AOL used to have a number of features that made it more user friendly than the competition. Now they are gone. WHY THEN AM I STILL HERE PAYING FOR IT? THAT'S A VERY GOOD QUESTION! I have been a loyal customer for more than 26 years.…
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Automatic address lookup
When addressing a message, why all of a sudden do I get the address plus the contact name. Make it work like it did before, I don't need to know the person's name, i already know that. Just clutters up the works.
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Fix to work correctly! News feed is overlapping on searchbox.Lose the minimize,maximize,close buttons. lost all email contacts in a folder.
I was informed that I need to use this feedback app for a senior tech to respond to my many issues that could not be resolved by the techs on duty.
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