Fix address book so new e mail addresses will automatically be added.
I have been with AOL for 16 years and during that time when sending a new e mail the new address would be automatically added to my address book. This system has been changed and now I am told that I have to add any new customer e mail manually. I am very unhappy with this. I have tried to get the old system back. I am sure I am not alone. I would bet that millions of customers feel the same way. The fix would be to allow those customers that want the new addresses to be saved to flip a switch and those that do not what this can op out.
Wm Maen at **@aol.com
WILLIAM MAEN
shared this idea
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Jerry Longden
commented
William, the problem is the AOL techs need to do something to justify their jobs at AOL and come up with this stuff to remain employed. Moreover, when AOL was purchased, it did not include the existing program which is why everything else changed with many of the good features of the former program being lost.