AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Favorites

    delete items in favorite does not work bring back my delete option

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    0 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →

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  2. settings dont save after sign off. logging back in erases back to default

    settings and favorites added to toolbar erase after sign off. nothing saves unless you stay online and open, The moment you sign off or close it all goes to default. waste of time adding favs to bar and changing settings if they are going to disappear once you sign off. might fix the coding that shows on top corner of software too with a shield. it has a small shield with alot of bad coding showing. hover over it and it disappears and comes back once you move cursor.

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  3. When saving to favorite places, it used to save at the end of the list.

    Now I have no idea where it saves any new pages I need.

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  4. Icons on Toolbar MISSING

    Icons on Toolbar MISSING

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  6. Tool Bar Settings Not Functioning

    I don't know what you people did the last two days, AOL software is worse, it freeze three times, my settings are not the way I had it. Mail box take time to open, I don't have any emails, where is it? AOL is been kicking me out.

    Please, get better engineering technicians

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  8. toolbar

    AOL a mess right now, Edit & Paste not working, click Help wont come up w/o alot of attempts, click Edit wont come up w/o attempts, AAARGH

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    One of our Technical Support agents will be glad to look more into this issue. Please call our team at 1-888-265-3733.

  9. toolbar carousel icons don't stay where I set them every time I close the software. I used to be able to arrange them the way I want them .

    toolbar carousel icons don't stay where I set them every time I close the software. I used to be able to arrange them the way I want them

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