AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
240 results found
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as an AOL member since 1992 AOL should not change anything asking me to "prove i am not a robot"g
as an AOL member since 1992 AOL should not change anything asking me to "prove i am not a robot" it scared me
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AOL FINALLY had an article that the headline described perfectly!
This is the headline that actually told us what the article was about and, even better, the article didn't give a bunch of unnecessary back-story for us to have to wade through:
Disappearing sea exposes wild facility the Soviets tried to hide
When low sea levels exposed an old chemical research plant, explorers weren't ready for the artifacts it held. -
reporting problems
I have reported several new problems and have never received the courtesy of any response.
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Ad free e-mail still shows ADS in the aol GOLD software e-mail section... Please fix
Ad free e-mail still shows ADS in the aol GOLD software e-mail section. Even if paying for both premium services with the ads removed + desktop gold.. Please fix
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AOL Gold has removed and disabled useful features and added dumb ones!
That's right. e.g. AOL Gold completely screwed up the "Favorites" bookmark side window function to where you now cannot organize or move your bookmark, yet AOL permanently added (and continues to add) their own advertising bookmarks which cannot be removed and WE PAY FOR THIS? AOL disabled the ability and the capability of photos to appear in received Email and now requires photos to be downloaded to be viewed. Sometimes this function crashes the program and requires a complete reboot. Now, what kind of thinking would promote a system program like that? Moreover, AOL touts many other virtually useless AOL…
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Annie Cloth should not advertise with you!
I'm very concerned about a vendor I learned about while on AOL Gold, called "Annie Cloth" because they are virtually unwilling to take returns and only willing to give me back 15 percent of what I paid as recompense for their merchandise that is the wrong size. Read about them on PissedConsumer.com and learn how dissatisfied customers are. If I continue to see Annie Cloth on AOL, I will know I cannot trust your advertisers. Thanks.
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AOL Gold? Are you kidding? If AT&T, PG&E, Dish, Direct, Cox or Disney acted like AOL, they'd be sued out of business.
Amazing AOL can actually get away with this for sooo long and still be in business. Knowingly charging customers for a defective product, obviously defective product on a global scale is basically fraud. There are in fact at least two Class-Action laws suits brought against AOL, 7 against parent company Oath and 10 + against Verizon that I know of, now pending. AOL, will, of course, just pay them off without admitting any wrongdoing, as they always do.
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Images "Share" portions among other images.
I described this on 9-26 with the same title.
It had been occurring for several previous releases, & I expected it to disappear at some point. The new Beta 2847 still does the same,It's a minor issue, the 'copied' image portion is easy enough to remove,
by sliding mostly off screen, and doesn't stay if saved.
Really not worth my time to pursue. So if you don't see it when beta testing it there, it's likely something odd on my old Windows 7 system.. -
Is there any chance you will ever fix the Chat Rooms?
AOL Chat rooms are a mess and have been that way since AOL Gold started.
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I don't like to have to download Adobe to play games.
I want to play the free games that AOL offers, but I do not want to download Adobe in order to do it. There should be an automatic connection to Adobe Flash Player when I click on the Games icon. I'm 79 years old and I tried to get the Player, but the questions, the criteria, the method were all so complicated that I just gave up. Even Chat didn't help - all I was told was that I had to download Adobe Flash Player and just follow the instructions, which led me back to the questions, the criteria, and…
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latest version of aol desktop gold
Latest version of aol desktop gold seems to have aol work worst than in the past. Here is what I have noticed when using aol desktop gold running on an amd phenom ll dual core cpu.
1) when signing into aol desktop gold, the software crashes twice in a row. Have to end aol with the task manager
2) aol mail seems to be off by not displaying today's email, instead the email goes back a week.
3) aol seems to take up more ram then it did. The amount now is around 400 to 700 mb of ramOnce…
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Don't like the new format for comments
Don't like the new format for comments. It's too hard to find what I've previously posted and any replies to any of my posts. Go back to the old way. What do we have here - a new person in charge who wants it his/her way instead of the best way?
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G. Owen Grant I can give the engineering department advice on relabeling the print screen options so they are descriptive like they were
Print Screen Options are mislabeled
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Updating AOL Gold software
It seems that AOL Gold checks for updates every time I run it. That's fine, but could you enhance the updating process please: 1) If you find that an update is available BUT NOT REQUIRED TO FIX A CRITICAL DEFECT, ask the user whether to update "now" or not. Updating takes a long time and prevents a quick check of email. 2) During an update, display a message or window somewhere indicating an update is in progress. Otherwise we have no idea why things are so slow. 3) When a user chooses to "Check for Updates" from the Help menu,…
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I clicked on a story about a family that heard hissing in it's walls. Why did you give me stories about spiders and volcanoes first?
Again there was a long drawn-out story that had nothing to do with the original headline about a family hearing a hissing noise in their walls. News for you, AOL - it's a waste of your time doing that because all I do is scroll through them as quickly as possible until I get to where I should have been in the first place.
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AOL Does Not Offer Solutions to Bug or Feedback Reports.
From March 14th and going forward, I have submitted:
- Two Bug reports.
- Two Feedback reports. (One response requested more information, which I supplied.)
- Contacted AOL via phone twice. (They were of no help.)
When can I expect to receive a solution to the reports mentioned in the above contacts?
I use AOL Gold and Windows 10.
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Provide AOL Desktop for macOS Catalina
AOL Desktop Gold needs to add support for macOS Catalina and future releases. The laptop world is not all Windows users. Telling Apple Mac users to "use browser access" is not a good response.
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I would like to use AOL chats on my devices, but you don't allow it!
I would like to use AOL chats on my devices, but as of now, you allow neither Linux computers, nor Android tablets to do so. You don't presently allow it, but that's really up to you, isn't it? Would you please accommodate it?
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AOL GOLD IS A TOTAL DISASTER
AOL GOLD IS A DISASTER. YOU RUN UPDATES IN THE BACKGROUND WITHOUT ANY NOTICE OF WHAT IT IS OR WHY. THEREAFTER THE SO-CALLED UPDATES BRING HAVOC TO THE CUSTOMER (CONTRARY TO YOUR TECH SUPPORT PEOPLE'S SCRIPT - WE ARE NOT MEMBERS WE ARE CUSTOMERS - YOU'VE LOST SIGHT OF THAT) WITH STORED ON MY PC FILES LOST, WINDOW SIZE AND POSITION LOST AND NOT SUSTAINED WHEN REAPPLIED, MAIL IS SLOW TO LOAD, THE PROGRAM HANGS UP FOR NO APPARENT REASON CAUSING THE CUSTOMER TO HAVE TO CLOSE IT AND RELOAD, REINSTALLING THE PROGRAM IS NO BETTER, MAIL PREFERENCES AND FONTS…
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The View
"The View" cannot get off the air fast enough. It is dumber that whale ****.
- Don't see your idea?