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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3075 results found

  1. Email Address line

    Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.

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    Reviewed  ·  1 comment  ·  Admin →
  2. An option to NOT have sound on automatically when viewing news items

    When opening to read a new item, too often sound comes on with the embedded video, Like tablets and cellphones, the sound should be OFF to start, and be turned on if wanted. Or give us an option to set it how we need it set.

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    Reviewed  ·  0 comments  ·  Admin →
  3. Fix the "Insert a Text File " for email..

    When I use the "Insert a Text file" from the email drop-down,
    ALL comes in without line-breaks and multiple blanks.
    Basically all formatting is lost making the use of this function worthless.

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    Reviewed  ·  1 comment  ·  Admin →
  4. AOL YOUR FRAUDULENT ADVERTISING SHOULD BE INVESIGATED!

    MY MAILING of UR DISC. SAID' ''UPGRADE YOUR SOFTWARE TODAY!
    GET THE SAME FEATURES YOU LOVE WITH AN UPDATED BROWSER, SECURITY AND MORE''........ALL LIES, IF ANYTHING ALL THE GREAT FEATURES YOU FORMERLY HAD...HAVE DISSAPEARED.....IT HAS BEEN MONTHS NOW & THERE`S PRACTICALLY NO IMPROVEMENT__WHY? BEC AUSE IT HAS BEEN ALL LIES & WE ALL HAVE BEEN BLATENLY M,ADE FOOLS OF BY YOU ( & VERIZON ) __STUPIDLY. THINKING YOU TOLD THE TRUTH, I ACTUALLY UPDATED MY DIAL-UP////// GUESS WHAT? BEFORE YOUR GOLD, MY DIAL-UP WAS FASTER !!!
    HAVE YOU NO LOYALTY, OR CONCIENCE? HOW DOES IT FEEL TO BE…

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    Reviewed  ·  1 comment  ·  Admin →
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    Reviewed  ·  1 comment  ·  Admin →
  6. The browser show progress

    The browser should show , usually at the bottom if it is connecting to website, or not, some kind of progress, so you don't keep clicking and starting the same progress all over.

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    Reviewed  ·  1 comment  ·  Admin →
  7. Print preview in Firefox is much more user option friendly that Gold's print preview. can you make it more like Firefox's?

    Print preview in Firefox is much more user option friendly that Gold's current print preview functionality. can you make it more like Firefox's?

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    Reviewed  ·  1 comment  ·  Admin →
  8. get rid of aol gold !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! aolgold is GARBAGE

    GET RID OF aol gold, a norron developed this TRASH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Reviewed  ·  1 comment  ·  Admin →
  9. BB

    S U G G E S T I O N:
    1.)  AOL GOLD DEVELOPER TEAM SHOULD HIRE SEVERAL "EXPERIENCED AOL USERS,= PEOPLE WHO USE AOL EXTENSIVELY.

    2.)  USE OLD AOL 9.8 SO USERS CAN EXPLAIN & "SHOW" IMPORTANT USERS FEATURES TO USERS.

    3.)  IF THEY DO NOT DO THAT, MOST VALUABLE PART OF AOL "THE USERS" WILL BE GONE IN 1 YEAR. AND ONCE PEOPLE LEAVE THEY DON'T COME BACK. I HAVE A LONG LIST OF MISSING ITEMS. I WOULD BE HAPPY TO HELP. I DESIGNED NUMBER OF WEBSITES AND INSTRUCTED DEVELOPERS IN CHINA WHAT I NEEDED IT WAS ALL…

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    Reviewed  ·  1 comment  ·  Admin →
  10. Dropdown box

    Put the dropdown box back in email "Settings", "General" tab to allow me to set how to sort my mail display. I prefer old on top, new at bottom. The same as I read books front page to last page.

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    Reviewed  ·  2 comments  ·  Admin →
  11. The Gold version doesn't bring over old PFC's properly and your techs know it, Address this fast as an imperative!

    Gold can not bring over old PFC's in an orderly fashion.. Everyone's hard work to have an organized PFC has been destroyed by it coming over in an alphabetized fashion. If it would have to come over AS IS and then perhaps, give the option for some to have the option to elect alphabetized, would be respectful and optimal. I estimate at least 40 hours will be required *** around around to try to get it back in a semblance of order, so we can use it properly. This need to be acknowledged, and an effective solution with an expected…

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    Reviewed  ·  0 comments  ·  Admin →
  12. New features should allow customers to defeat or opt out

    Whenever you add a new feature such as Tab Browsing, provide a means for the customer to disable it if they so desire.

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    Reviewed  ·  0 comments  ·  Admin →
  13. Bring back Recently Deleted under Edit. .

    Program is slow or hangs & if you click delete more than once you end up losing multiple emails and can't be recovered.

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    Reviewed  ·  1 comment  ·  Admin →
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    Reviewed  ·  1 comment  ·  Admin →
  15. browser should show progress. Sometimes you think it is frozen , so you refresh , and it screws up the whole session.

    At the bottom it should show the web address and if it is making progress or stuck, because the website sucks or the browser is stuck. If you jump the gun and refresh some secure websites make you go through new verification **** to get back in.

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    Reviewed  ·  1 comment  ·  Admin →
  16. Fix the enlarge open page font feature.

    used to be able to enlarge open page fonts with my touchpad. Now I can't. Fix it or I'm gone!!!!!

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    Reviewed  ·  0 comments  ·  Admin →
  17. When system TIMEOUT occurs, AOL loses password

    When leaving the computer for a time, Windows times out..
    Upon return, AOL demands its' Password - Even though the password has been saved.

    My Desktop AOL normally comes up without needing the PW. The 'saved password' was always copied to each new release of the Beta, but once that timeout occurs, the PW is required.

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    Reviewed  ·  1 comment  ·  Admin →
  18. Java Enabled

    JAVA not working

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    Reviewed  ·  1 comment  ·  Admin →
  19. THIS IS A TOTAL WASTE OF TIME! NO ACTION.

    AOL TECHS TEAM MUST BE COMATOSE. THEY ONLY PRINT WHAT DOESN'T RISK THEIR JOBS. THEY SHOULD ALL BE FIRED OR ARRESTED AS CROOKS..

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    Reviewed  ·  0 comments  ·  Admin →
  20. Make the browser extension like the outdated browser in 9.8.2..

    Let the user be able to share especially to Facebook the webpage. The one was the best features of the older desktop.

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