Why to I have to request a new password everytime I attempt to read my AOL email??
Basic plan lacks protection for email
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In most cases this problem is caused by the use of a VPN (virtual private network). A VPN will hide your real location, and for security reasons AOL will ask you to verify your login.
If you are still having trouble after that, please reach out to our support team at 1-800-827-6364.