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PLEASE got back to the old email format. It was very user friendly. At least allow us a choice of we want the new one. It is awful!

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  • Anonymous commented  ·   ·  Report

    What has happened to my folders ? Only about half of them are listed under folders. Also having to hit search twice before the keyboard appears is annoying.

  • Anonymous commented  ·   ·  Report

    horrible... why do companies feel the need to fix things that are not broken ????

  • Anonymous commented  ·   ·  Report

    AOL email is now ruined. you totally ruined it!

  • Linda commented  ·   ·  Report

    please return original email format 🙏

  • Shiv commented  ·   ·  Report

    Agreed. Struggling with the new format.

  • Anonymous commented  ·   ·  Report

    I am considering changing to another provider I do not like this new version 😒

  • EJM commented  ·   ·  Report

    PLEASE GO BACK !!!!!

  • gdh commented  ·   ·  Report

    The new format is terrible, it is not user friendly. At least give us the option of keeping the old one.

  • Anonymous commented  ·   ·  Report

    Please return to the old format. You are not gmail.com. This is too busy. If I wanted gmail.com I would have left years ago.

  • Anonymous commented  ·   ·  Report

    this format is the WORST!! GO BACK TO WHAT I HAD BEFORE YOU CHANGED IT, BTW, WITHOUT ALLOWING US A CHOICE!!!

  • hwow commented  ·   ·  Report

    hate the new format!!

  • Mary commented  ·   ·  Report

    Go back to the old format. Not eye friendly. Why change something that didn't need fixing?

  • Jessica commented  ·   ·  Report

    I was frustrated with the new format as well; however, I found that there are several customizable features that got things back to something more familiar. You might try checking out the settings. Specifically for me, not matching my phone's theme was huge. You can also swap out the sender icons for check boxes, which helps me organize what I'm deleting, marking as read, etc. You can also turn off the swipe actions or change them to help reduce doing things you don't mean to do. Hope this helps. I feel your pain. I initially came here to give my negative feedback but decided to find the positive in an ever-negative encouraging world. Let's be thankful AOL doesn't just up and drop us! We don't pay... they don't have to provide this service. What a hassle it would be to update my email of 20 years to something new. Ok, now I sound like I work for them lol May you find your blessings.

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