Fix cursor/screen problem which occurs when replying to emails. The screen jumps and I can't see the cursor. Using Galaxy S21 Plus.
Fix replying to Email problem. The view of the page jumps to bottom of the email that I'm responding to and I can no longer see the cursor. Using Galaxy S21 Plus.
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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Anonymous commented
having same problem with S20. responding to emails is practically impossible unless you have your life to waste
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JG BRUCE commented
my S21cis doing the same. both reply and writing new email the cursor jumps away from typing to bottom of the screen...it's impossible to type!
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P Jay commented
Same thing is happening to me - taking forever to type an email response!
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Linda commented
I called AOL HELP TECH SUPPORT, the girl was an idiot, she didn't understand English, and told me to pay for AOL tech support for $15.00/month to fix the problem.