I have to go to my "already read/old mail folder" before I can make an email new again. An extra step I don't need.
No extra steps please!
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!