this app is terrible. it doesn't sink well at all with Outlook on my computer. I can see an email and Outlook and it's not here in the app.
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!