I was asked by the Tech Support Team to forward this mailing explaining my issues / concerns with my AOL Mail app on my Android phone. This
this is a new phone, but the problem started last week.
when trying to transfer a picture with narrative, a few sentences in the whole screen highlights in blue. at that point, I cannot do anything except cancel out.
another item starting around the same time is my reply or reply all to a thread. when I start to answer with text, I get a few words or lines done, and then the whole area I am working on just disappears up in the phone, and I a. pushed to the bottom. I need to scroll the Mail to find where I was writing. It will let me add a word or two then disappears again.
Your tech supervisor "ghosted" my phone and saw these problems. Her comments were that she had never seen anything like this. and to send this in so it can be addressed.
hopefully as this us my main phone for business.
hope to hear from someone soon.
thank you
al kooistra. Georgia. USA
akooistra@aol.com
678-343-0501
-
Anonymous commented
Exact same thing is happening to me. Help.
onemary1@aol.com