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How can we improve the AOL App?

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Do NOT automatically place viewed emails in "old" category AND finally fix the "keep as new" marker WITHIN viewed emails so they remain new.

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Andrew shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    It's frustrating when I want to read a mail, then I no longer have the ability to move the message to Saved folder anymore. If I want to saved, I now must go to Old Mail and then move to Saved. Please fix this.

  • Anonymous commented  ·   ·  Report

    when I open an email it goes into old mail doesn't allow me to keep as new. then I have to go to old mail and move it to new mail so stupid.

  • Moaggie1 commented  ·   ·  Report

    this has become very frustrating. I go and look at an email, need to file it, will not let me file it from inside the email, so I have to go back out and then it's gone to old mail. now I got to click into Old mail to now file it in the proper file. as I keep records. then, if I click on a link inside an email where I know the sender, when I go back to the email it's gone. now I have to go into Old mail again to find it to even go back in it if I want to respond or just to file it. this has become very, very frustrating. and if it doesn't get fixed soon, I may look at closing down my AOL account. I have had this since the late 90s, so Going on 30 years.

  • Anonymous commented  ·   ·  Report

    I'm losing emails left and right here. c'mon team fix ASAP

  • Nick commented  ·   ·  Report

    I totally agree with Andrew and everyone else who has commented on this. Why cant it be changed back to how it was? It now takes 2 extra minuits to check the email is in old emails and movevit back

  • Anonymous commented  ·   ·  Report

    Please fix this! It makes no sense to function this way

  • Anonymous commented  ·   ·  Report

    Sooooo frustrating.
    I click an email that's a week old, nowhere in the email is there an option to keep as new, the email then flies into the abyss of Old Mail that I have to search through to find it again.
    Please address as soon as possible.

  • GMart commented  ·   ·  Report

    251019 ... Hello AOL Emails .... Why are my Read emails disappearing into Old mail so quickly as soon as I swipe Right. My process is to mark emails as read (swiping Right) then go back to read ones seemingly of importance or delete them. But, now I have to hunt through Old Mail to find them and to find ones I wanted to KEEP as new for a bit. This was no problem a week ago before the changes, for emails would remain for hour(s) unless I did a hard return backward on account . Thanks gwenma77 20251019SN2037

  • David commented  ·   ·  Report

    why will my new mail folder not come up on my Android phone?

  • Dave commented  ·   ·  Report

    Fix Make unread feature when email is open

  • Anonymous commented  ·   ·  Report

    Don't like sending the email to old once it is looked at. some of those emails have links on them to use throughout the day if not having to go hunt them down

  • Anonymous commented  ·   ·  Report

    this last update is miserable. fix the button within the email to MARK AS UNREAD and let the read mail stay visible for at least a minute before moving to the READ folder.

  • Anonymous commented  ·   ·  Report

    Please put the new email box back as it was. Automatically going into old mail on opening is a nuisance, it is better to be able to opt to keep it as new first

  • Sherriel commented  ·   ·  Report

    Please fix this problem with sending email to the old folder automatically!

  • Anonymous commented  ·   ·  Report

    change this disappearing email act aol "upgraded" to

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