Add option to open all email links in default browser such as Chrome. App is not obeying Samsung tablet settings to use default browser.
The AOL app on Android keeps opening links in email using its built-in browser even when Samsung tablet tells app to use default browser such as Chrome. Add option to open links in emails using an external default browser such as Chrome.
Anonymous
shared this idea
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Anonymous
commented
email links no longer open. closing my account. tired of the sub par service. ill just keep using Gmail
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Anonymous
commented
Das ist keine Idee sondern eine "Beschwerde" und ich brauche auch keine Fadenscheinige Antwort. Ändern sie es einfach wieder, damit meine Links wieder normal funktionieren !!
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Anonymous
commented
Frustrating
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Anonymous
commented
PLEASE fix this! I can't open links within emails to reset my password for apps. It was fine until recently. please undo whatever coding was done that's causing this! Sooo frustrating!!!
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Melanie Polinger
commented
Very upsetting
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Melanie Polinger
commented
Works fine with gmail or through browser. Formatting issues too. Cant see space to type in password. Keyboard covers space. Samsung says my phone is fine 2 x. Called AOL 4x. Also getting error messages for longtime password inputs
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Jill Lee
commented
Open Links in Browser
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Anonymous
commented
i understand the idea that it's to help protect from suspicious links, but like why can I not at least have a setting to open things in my browser or related apps. This change has fully broken all the links to email notifications for media sites I follow and it's just incredibly frustrating.
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Anonymous
commented
When will this fault be rectified. Until recently the app was great, but since this change to open links in the AOL app and not system browser has been forced upon us , it is infuriating. I want my links to open in system browser NOT some AOL browser. Please fix ASAP
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Anonymous
commented
not an idea it's a problem
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Anonymous
commented
Ridiculous change, needs to be reverted asap!
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Anonymous
commented
THE LINKS NO LONGER ALLOW YOU TO ACCESS CRITICAL FORMS, WEBSITE CONTENT, OR UPDATES IN MESSAGES! AS A PHYSICIAN, I CANNOT ACCESS CRITICALLY IMPORTANT LINKS TO ACCESS SPECIFIC CONTENT OR FORMS OR WEBPAGES THAT ARE SENT SPECIFICALLY TO ME AND REQUIRE IMMEDIATE ACTION!!!!! The new update keeps each step of a link in a chain so if you need to enter a code for 2 step verification, which the above mentioned professional content requires, IT IS IMPOSSIBLE TO READ A NEW EMAIL MESSAGE WITH A CODE BECAUSE YOU HAVE TO BACKTRACK THROUGH ALL OF THE CHAINS FROM THE ORIGINAL MESSAGE LINK, AND WHEN YOU GET BACK TO THE INBOX TO READ THE CODE, YOU HAVE NOW LOST YOUR ACCESS TO THE SECURE CONTENT REQUIRING THAT CODE, AND YOU HAVE TO START THE WHOLE PROCESS ALL OVER AGAIN, AND IT WILL NEVER WORK BECAUSE TO READ A CODE SENT BY EMAIL TO ACCESS CONTENT FROM A LINK IN ANOTHER EMAIL, THE CODE WILL AUTOMATICALLY BECOME VOID WHEN YOU HAVE TO RESTART THE CHAIN FROM THE LINK! THIS IS RIDICULOUS AND PROFESSIONALLY DAMAGING TO FAIL ACCESS TO TIME SENSITIVE ACTIONS!!!!
FIX THIS NOW AOL! -
Anonymous
commented
Same issue as the others
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Denise
commented
I also am having problems opening links in my default browser. Please please please fix this AOL. It is VERY frustrating and inconvient.
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Anonymous
commented
Same. Ignores system settings, too.
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Anonymous
commented
Same issue here. It seems to disregard Android system settings, too.
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Anonymous
commented
agreed with this sentiment. this is a problem for both convenience and Internet security. causing issues when I have links I need to open
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Anonymous
commented
Just recently since December 2025 when you click on links within the AOL app they no longer default to the app or open in your default browser. They open in an AOL limited browser which 95% of the time reply back with an error. Long pressing the link and choosing option to open in browser works. I've already cleared the cache and data with in the AOL app as well as checking settings and uninstalling/reinstalling the app and same result. I've since configured my email to open in another client and when clicking links it opens as it should in my default browser or app. The only downfall is none of my folders are there. I have to check settings to see if there is an imap option.
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Anonymous
commented
in email link issues
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Anonymous
commented
app disfunction