Help to get the bugs out of it. Half the time my emails won't open.
I spent an hour on the phone with your tech dept. but it is not fixed.cawcat333@aol.com
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Harry Ballz commented
Sorry question is cluttered but explanation is clear....thanks
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Harry Ballz commented
Tried to email using chrome send (link is below). While using chromes send link on newer android/samsung phone my AOL email page dont open to send any chrome links. So No auto paste links since last AOL update? Worked before? Now I must manually open my AOL, copy, paste/send it. App opens last emailed page or new email page thats just empty.
https://www.craigslist.org/view/d/evansville-205solid-wood-sleigh-trundle/jWBmqgrPM12mMcnaFEvWdL
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Anonymous commented
Since the new version I can't open Indeed links anymore. Why? Please help!
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Anonymous commented
Have had this same problem for the past few weeks... emails not opening or taking an extra amount of time to open. (Maybe since last update ?) Also, when writing a new email, frequently used address don't come up to fill in like they used to, which is very inconvenient.
I've had my account (tjsheltie@aol.com) since 1980 (yes, almost from the beginning). I've never had these problems in the past, so it is definitely something new !
My thought was a marketing scheme to make all the free account users opt to buy the upgrade, but I hope not ! (I'm a senior on disability, I can't afford to pay for something when the free version has worked for over 45 years !)
AOL has always been reliable for me...
Please FIX THIS !!
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Anonymous
commented
aol not allowing me to post a thumbs up or thumbs down. why
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Denise (Dee) commented
I keep having problems with my screen freezing when using the aol app on my Samsung s23+ cell phone to access my mail. I constantly have to restart my phone and even then things freeze up once I start trying to access my email again. I also can't forward any articles or other emails to my aol account. I have uninstalled amd reinstalled the aol mail app several times via the playstore and changed the password several times and nothing has helped. I keep getting a pop up asking if I want to use my saved aol password when I try to send an email and this has never happened before. I am also getting a pop up saying the system is too slow and to try again later. All of the issues, to inclde the screen freezing, happens when I'm on data and wifi, so it does not appear to be related to that. I hope someone can fix the current glitch, as I am really stuck. I have had this account since the 90s and I currently can not check my mail or communicate with others. Thank you for your assistance.
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jeff
commented
Tell me how to fix it. I've uninstalled and reinstalled, I'm getting tired of AO. L I've been here since the beginning, and it's almost coming to an end.
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Javier Velasquez commented
Ever since the recent update, when I search for emails, I can't click on any. Instead, when I do click on an email from my search results, the newest email opens up. Aol app for android.
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William Twiname commented
You recently updated the email app.
It's the classic case of 'don't touch something unless it's broken'.
It's terrible and unusable now.
1. Trying to type a message and a massive black box appears hiding half the screen.
2. You can't go back to edit anything in the email because it jumps about.
3. Adding images is such a chore (used to be so simple) and to make it worse, when you do eventually get images, it adds it to the top of the message and there's no way to move it.
Using this app on a phone is now impossible.
How can you push a software upgrade and get it so wrong? How did this even past your software testers. And if that's the quality of work your software developers create, I think you need to rethink who you employ. I would be sacked if I produced something like that. Claude is a wonderful tool.
Ditch the attach photo and file toolkit for something else. It's terrible.
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Motherbug
commented
You did this a while back on android and i couldnt access my yahoo mail for work and now aol email is a strange basic page with a house and a search box and when i click on search the keyboard doesnt come up the menu to click on isnt there or doesnt work when i click on help its blank.or makes me sign in even though i already am and then i get a message that says reload then i reload and it says it cant so nothing works !!!
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Anonymous
commented
read it
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Carol Cortes
commented
Having a issue with commenting
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Frank commented
Move button does not work
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Myrn commented
Please address ASAP. Much appreciated
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Myrn commented
Since the update, there is significant lag time while trying to navigate within the app. ( at times, almost 30 seconds) please address
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Myrn commented
Please address this issue asap
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Myrn commented
The updated aol app will not allow sharing from Facebook. It opens the homepage but not not open a new mail. .It goes directly to the homepage instead
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Anonymous
commented
Keep each email with it's attachment, separate to other emails, so they can be read in time order, EASILY. The grouping of emails does not work!
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Anonymous
commented
I created 5 emails for my clients for their application at an embassy. Suddenly aol.com deleted all the email. meanwhile clients appointment are in the email. Kindly assisted retrieve these emails.
they are: betafathr@,callonkap@,digitalgrnz@,enzotman@. -
will
commented
different password each time? ridiculous