AOL App For Android
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
419 results found
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Parts of e-mails and whole e-mails from earlier in the day are completely missing making me go to AOL.com just to acquire one or the other.
needs to be fixed
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. If the issue persists, please reach out to our Customer Care team at help.aol.com.
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I can not find compose or my email contacts. How do I do that?
I cannot write new emails or find my contact list. Tell me why how where are contacts?*@verizon.net
Hi there. In the AOL app, while selecting the Inbox to see your emails, you should see a round button, with a pen icon. Please tap on it to compose an email.
To see your contacts, tap on the 3 dots (More) button that's at the bottom of the screen, tap on People then on View all from the top right corner.
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i couldn't sign in other app
i want to sign in in other email apps but it sends verification code on email but i don't get any code
Hi there, I'm sorry to hear that!
We'd like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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why am I getting Bleak errorr5 messages
email not loading
Hi. To resolve this issue, please make sure to follow the steps from this article: https://help.aol.com/articles/blerk-error-5-in-aol-mail
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how do you fo a search in your e-mail? there used to be the magnifying glass that you could enter a keyword....
looking for magnifying glass to do searches in e-mail.
Hi there. The search feature is located above your emails, named ''Search''. If you need additional help, you can go to help.aol.com
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I have all kindle fire tablets and AOL is so slow, goes back to home screen etc. when I called she said you have not made AOL for kindle
Upgrade your system to work on kindle fires
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app.
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add a compose button. Right now there's no way to write an email.
Add a compose button somewhere in the app.
The compose button is at the bottom right of the app, it resembles a pencil.
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I am having difficulty receiving my emails NOT HAPPY AT ALL 😡😡😡😡
Email Distinctions
If you're having problems viewing and receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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my emails have all disappeared from my folders. HELP!! Please.
My saved emails have disappeared from their folders. why?
Hello there! When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder or your third-party mail client's settings. More info here: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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We want to hear more about this issue. Please reach out on https://help.aol.com/contact and send as many details as you have.
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If you have trouble receiving emails, the first steps we recommend you to take is checking your Spam Settings and your Filter and Alerts settings. Please make sure they do not contain any harmful filters which may prevent incoming emails from reaching your Inbox. Should you find such filters, we recommend removing or modifying them, as needed. Please sign out and back in for the changes to take full effect.
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Where is my mail
Mr mail is missing
If any of your emails have been permanently deleted or have gone missing in the last 7 days, you can reach out at https://help.aol.com/contact/ and we'll do everything we can to try to recover your lost messages.
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what happens with the picture that I save,where I can find it.????.Please.....
I.... was in Inbox checking pictures apiar the words Save, I press and It's gone one of them
Our support team would like to look into this, please contact them with more information regarding your issue at help.aol.com.
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im getting in excess of 200 spams daily. what can i do ?
i am being spam bombed, please help.
Hi there,
If you’ve started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. This can also be an indication that another login account has been compromised.
More details here: https://help.aol.com/articles/Control-excessive-spam-email
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my email when sending now to the recipient says topsexlife. I don't think that is funny and that is not my email.
when I send out an email it tells recipient that it is from topsexlife. That is not my email
Hello there, here's an article with more information on how to change your sending name: https://help.aol.com/articles/change-your-sending-name-in-new-aol-mail
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How do I reset password?
Reset password
Your password gives you access to every AOL service you use. If you’ve forgotten your password, you can reset it to get back in to your AOL account. It’s also a good idea to update your password regularly and to make sure it’s unique from other passwords you use. More info here: https://help.aol.com/articles/account-management-managing-your-aol-password
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Thanks for the feedback.
We’re really sorry to hear your displeasure with the advertising on the AOL App. In order for AOL to offer things like web content and products, we need to sell advertising just like any newspaper, magazine or television station would.
But we certainly don’t want to get to a point where we start to lose our valued audience, so your feedback is greatly valued.
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stop hiding my emails! not in view I need to search to find in my in box. That is just wrong. stop sensoring my email!
sensored view of inbox!
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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make it possible to add new email addresses
I cannot find any way of adding an email address
Hi there. If you wish to add a new email address, tap on your profile icon, then on Manage account and you should see the Add Account link.
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how to add contacts in app
need to add or modify contacts!
Hi there! We'd like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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