AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
413 results found
-
add a compose button. Right now there's no way to write an email.
Add a compose button somewhere in the app.
The compose button is at the bottom right of the app, it resembles a pencil.
-
I am having difficulty receiving my emails NOT HAPPY AT ALL 😡😡😡😡
Email Distinctions
If you're having problems viewing and receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
-
my emails have all disappeared from my folders. HELP!! Please.
My saved emails have disappeared from their folders. why?
Hello there! When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder or your third-party mail client's settings. More info here: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
-
We want to hear more about this issue. Please reach out on https://help.aol.com/contact and send as many details as you have.
-
If you have trouble receiving emails, the first steps we recommend you to take is checking your Spam Settings and your Filter and Alerts settings. Please make sure they do not contain any harmful filters which may prevent incoming emails from reaching your Inbox. Should you find such filters, we recommend removing or modifying them, as needed. Please sign out and back in for the changes to take full effect.
-
Where is my mail
Mr mail is missing
If any of your emails have been permanently deleted or have gone missing in the last 7 days, you can reach out at https://help.aol.com/contact/ and we'll do everything we can to try to recover your lost messages.
-
what happens with the picture that I save,where I can find it.????.Please.....
I.... was in Inbox checking pictures apiar the words Save, I press and It's gone one of them
Our support team would like to look into this, please contact them with more information regarding your issue at help.aol.com.
-
im getting in excess of 200 spams daily. what can i do ?
i am being spam bombed, please help.
Hi there,
If you’ve started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. This can also be an indication that another login account has been compromised.
More details here: https://help.aol.com/articles/Control-excessive-spam-email
-
my email when sending now to the recipient says topsexlife. I don't think that is funny and that is not my email.
when I send out an email it tells recipient that it is from topsexlife. That is not my email
Hello there, here's an article with more information on how to change your sending name: https://help.aol.com/articles/change-your-sending-name-in-new-aol-mail
-
How do I reset password?
Reset password
Your password gives you access to every AOL service you use. If you’ve forgotten your password, you can reset it to get back in to your AOL account. It’s also a good idea to update your password regularly and to make sure it’s unique from other passwords you use. More info here: https://help.aol.com/articles/account-management-managing-your-aol-password
-
stop hiding my emails! not in view I need to search to find in my in box. That is just wrong. stop sensoring my email!
sensored view of inbox!
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
-
make it possible to add new email addresses
I cannot find any way of adding an email address
Hi there. If you wish to add a new email address, tap on your profile icon, then on Manage account and you should see the Add Account link.
-
how to add contacts in app
need to add or modify contacts!
Hi there! We'd like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
-
Hello there! If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. More info here: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
-
Hi there, I’m sorry to hear that!
We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you! -
Thanks for the feedback.
We’re really sorry to hear your displeasure with the advertising on the AOL App. In order for AOL to offer things like web content and products, we need to sell advertising just like any newspaper, magazine or television station would.
But we certainly don’t want to get to a point where we start to lose our valued audience, so your feedback is greatly valued.
-
get rid of the group message by Subject. when I move one message into a particular folder it moves the entire thread and creates extra work
get rid of the group message by Subject. when I move one message into a particular folder it moves the entire thread and creates extra work. I have to reorganize all the messages in the desktop on my laptop.
Hi there,
You can turn off conversations, by going to the Settings page in the app, scroll to the ‘’Customize your inbox’’ field then toggle off ’’Conversations’’.
-
show "SENT" option.
I can't see SENT
Hi there,
To see all your folders, tap on the Inbox button from the bottom of the app then select the folder you wish to open.
-
Why is a 2nd unknown name programmed in my mailbox? It displays when creating new msg in drop down window if changing who msg is from.FIX!!
A 2nd email user address is associated in my mailbox. I see name when creating a new email under dropdown window of who is sending email.
I do not know email address.Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you're commenting on? Thank you so much, and have a great day!
-
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
- Don't see your idea?