Outgoing email sometimes gets "stuck" in outbox when using my phone or tablet. Fix it!
Fix the problem of outgoing email getting stuck in outbox on phones and tablets.
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Debra McAllonis
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The Outbox is a temporary folder that holds your outgoing emails if there are any issues sending the message until they can be sent. Delete the email or try to fix the issue causing the email not to be send.
This happens if you have a weak or no internet connection, or your device settings are blocking AOL Mail from accessing the internet.
- Test your web browser to see if you have internet access.
- If you do, check your device's help site for info on unblocking an app's internet access.