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419 results found

  1. stop hanging up on me verify my identity and then the give you my card and then go to pay for a subscription and then disconnected I'm frust

    I have I have contacted you guys Dozens of times and have had Movement forward on getting my account Changed of Number And I verified my ID And Giving a card And been disconnected every time I am unable to get in touch with the supervisor And I'm upset

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  2. Sort out the home page location, or tell me how to do it.

    The home page shows me as being in Christchurch, it's only about 350 miles away.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  4. Can't read mail. Text is put into a colum in the middle of the screen on my phone.

    Can't read mail. Text is put into a colum in the middle of the screen on my phone.

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    0 comments  ·  Mail  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    1 comment  ·  Mail  ·  Admin →
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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
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    Hi there, I'm happy to help! To access your other folders, simply tap on that Inbox folder (once the Inbox icon has the two arrows next to the envelope) and you should see then the entire list of folders you have in your mailbox. Then tap on each one you wish to check first. 

  11. View Sent Mail

    Where is Sent Mail.
    I am not seeing this as an option.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. To see the rest of your folders, tap on the Inbox icon located at the bottom of the app and you can then select the folder you wish to open. If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. This issue can be caused by having filters set on your mailbox. Please check your filters and if it's something there that you do not recognize or can interfere with your incoming emails, please delete them. More details here: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

    If you need additional assistance, please contact us at help.aol.com

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    3 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!


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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  17. I can't change Sending Out name.

    I can't change my Sender name to what I want. It's showing xxxxxx@aol.com as my Sender name. How do I change the Sending out name?

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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