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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I'm happy to help! To access your other folders, simply tap on that Inbox folder (once the Inbox icon has the two arrows next to the envelope) and you should see then the entire list of folders you have in your mailbox. Then tap on each one you wish to check first. 

  4. View Sent Mail

    Where is Sent Mail.
    I am not seeing this as an option.

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    0 comments  ·  Mail  ·  Admin →

    Hi there. To see the rest of your folders, tap on the Inbox icon located at the bottom of the app and you can then select the folder you wish to open. If you need additional help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    1 comment  ·  Mail  ·  Admin →

    Hello there. This issue can be caused by having filters set on your mailbox. Please check your filters and if it's something there that you do not recognize or can interfere with your incoming emails, please delete them. More details here: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

    If you need additional assistance, please contact us at help.aol.com

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  9. I can't change Sending Out name.

    I can't change my Sender name to what I want. It's showing xxxxxx@aol.com as my Sender name. How do I change the Sending out name?

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    3 comments  ·  Mail  ·  Admin →

    Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!


  14. you transfer my e-mail acct to my new phone. you closed off my laptop acct, not desktop lately.Got it restored. Can ********* my new phone.

    I phoned in and after a long drawn out session my laptop is restored after you dropped it. now my new phone I can't get it. what the heck. At 91 I am so tired. lpaullus@verizon.net. I

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  15. tell me how to change the "details" line to represent my own email name. When I click on email details it shows Travelocity App not me.

    My emails come to me just fine, addressed to my email account. However, when I click on the "Details" word at the top in any email, my phone has substituted "Travelocity App" for my email address. The emails are sent to my correct email, but on my phone only, the "Details" button changes to "Travelocity App." This only occurs on my phone, not my wife's phone or any of our computers where that "Details" line says the email was sent to my official email. Please help me change that line.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
  19. not receiving emails from doublelist.com

    not receiving emails from doublelist.com...please help..hasn't worked since it was changed

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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