why is all my new mail going into the trash folder
why is all my incoming mail going in to the trash folder
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norman mutschler
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Hi there. This can happen if you have a filter set on your email settings. Please log in at mail.aol.com through a laptop/PC, click Settings>More Settings>Filters. If you see a filter there, please delete it. Additionally, please review this article to make sure your account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account If you need help, please contact us at help.aol.com.
Thank you,
AOL team
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doug commented
some emails go into my trash folder