AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
92 results found
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HELP -NO NEW MSG‘s
Hello
Can someone PLEASE help me -
I dont get new messages anymore.. last update was 23 h ago.. I tested my theorie & sent a msg from another account to my aol account & it didnt arrive. No matter if I check it from my app / or from the web site. There are just no new messages. I already logged out /in new.. didnt help. What can I do? Whats the problem? Im waiting for very important infos.Please reach out to our Support Team at aolmailquestions@aol.com.
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Problem with calendar, How do I delete the entire calendar that all of a sudden appeared to give me reminders after 15 or 20 years?
I aooreciate your answer but I have tried this and it does not work. Nothing deletes when I tell it too.
← AOL App for iOS
How do I delete a calendar from yesteryear?
I have tried to delete an AOL calendar in my account. About two months ago I started getting reminders from calendars that I use about 15 or 20 years ago. I can’t seem to get into my account to delete the calendars I can see them but I can’t delete them what am I to do? When I get these reminders, they come duplicates of about…Please reach out to our Support Team at 1-800-827-6364.
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AOL spam popped up when logging in via safari on phone and Mac.
Every time I log in on a Mac of safari spam pops up. I now get 20-40 spam emails a day. Customer service told me to delete history they didn’t help once. Seriously considering leaving aol since most of my mail is spam and inappropriate
For further assistance, please send a screenshot to our team at aolmailquestions@aol.com.
Here’s how to take a screenshot: aol.it/1SA5nOM
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AOL app latency
- Has me reinstalling all the time. 2.Does not print the whole email page
- I must reset my setting all the time .
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Receiving two of the same emails
Receiving two of the exact same emails.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Regularly moves old viewed mail into spam folder
About once a week, aol email moves all of my old viewed emails over into the spam folder repeatedly. So annoying. No clue how to stop it.
We want an email specialist to look into your problem so please email us at aolmailquestions@mail.com.
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We are sorry we could not help you more through this forum. Please send an email to our Email Support team at aolmailquestions@aol.com, to have one of our technicians help you further. Thank you for your understanding!
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No emails
I have not received any emails since Monday Sept 16 2018
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our mail support team at aolmailquestions@aol.com.
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Mails moving on their own
For several days I’ve had old mail
Going to trash and not being saved under old mail. Have contacted AOL and they’ve been no help at all. Is anyone else having this problem??We’re sorry to hear that you are still having trouble. One of our mail support agents would like to further investigate this issue. Please reach out at 1-800-827-6364.
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Search Engine choice for iPhone
Why can’t I choose my search engine on my iPhone? I want Google but no choice option available in Settings.
A terrible annoying Amazon thing breaks into
Mail and no X out of it available!Thank you for your suggestion about the search engine. We’re always interested in opportunities to improve our products and services, so we appreciate when our users take the time to share with us. We will make sure that this gets to the appropriate team for review.
Also, we are not associated with the pop-up you have received. We recommend clearing your phone’s history (browsing history), and in case you have multiple tabs opened in Safari, close all of them. For more information about this type of pop-up scams, and how to avoid them, please check the following Apple support page: https://support.apple.com/en-us/HT203987
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