AOL App for iOS
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
92 results found
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Mail trouble
Can not send e mail with attached pdf file and without attached file to any one, but i am getting e mails from other people,
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Issues logging in
For the past month I have not been to sign in, this is ridiculous. Then when I use yahoo and try to add my app mail box it says there’s an age requirement, really aol get your **** together
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You can reach us by sending an email at phonemail.assist@aol.com
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In order to further investigate this issue, please contact us at aolmailquestions@aol.com.
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email
I cannot get into my email w/o agreeing to share all my private information. I don’t like the new UPDATE. Please fix this ASAP
Thank you
LoriWe take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at https://policies.oath.com/ie/en/oath/privacy/index.html
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
Allow deleting other sign ins
Allow main account holder to delete alias accounts (that have been created by scammers) from the account. I didn’t authorize them so unable to delete because don’t know the login.
Please reach out to our Support Team at 1-800-827-6364.
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Your system is terrible
Why tonight did AOL not allow access on my I phone???
When asked for the password that open my computer and iPad it would not acceptWe want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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Email in landscape mode.
When I am reading email in landscape format on my new iPhone XR the text slips back to beginning as I read down the text. This only happens when I open in the AOL app. Can this be corrected?
I have uninstalled and reinstalled the app but no improvement.I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Please reach out to our Support Team at aolmailquestions@aol.com.
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Facebook will not accept my password
They said my time had expired just suddenly and knocked me off Facebook, no explanation, I don’t want to spend hours trying to get back on like I usually do, Help!
While we do our best to provide the most relevant information and solutions to our members, we can only provide assistance for AOL App.
We recommend that you contact the Facebook team for assistance.
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My emails
Why are my emails going to my spam folder? Important emails about my Verizon account and other things are going to the spam folder. Why are you doing that when my account is a Verizon account you acquired? I’m missing out on my emails because AOL is taking it upon themselves to decide what is a spam email or not. And in every case, you’re wrong!
By marking messages as Spam or Not Spam you are customizing your personal Spam filter to learn what is spam and what is not.
Emails will be tagged as a spam depending on the behavior it was sent or on the spam controls of the recipient. If there are links, images or phrases that AOL Mail service deemed as a spam based on the complaints of other members, it will automatically go to spam folder. If the mail was sent as a mass mail, it will automatically go to the spam folder as well.
Also, please make sure this email address is added to your Contacts list.
If the issue persists, please contact one of our Email Support specialists, at aolmailquestions@aol.com
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Instagram
My instagram email is not coming in
If you’re having problems receiving your emails, it could be caused by a few things. Most of the issues can be fixed with a couple quick troubleshooting steps: help.aol.com/articles/fFix-problems-reading..
If the issue persists, one of our Mail Support Agents might be able to help you. Please send an email to aolmailquestions@aol.com with as many details as possible, including your username.
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Anmelden funktioniert nicht
Ich kann mich nicht mehr bei meinem Konto anmelden, da ich immer bestätigen muss, dass eine andere E-Mail Adresse zu meinem Konto gehört, was sie aber nicht tut. Aol antwortet nicht und hilft nicht.
Schade!
Hatte den Account ca. 10 Jahre...On of our agents will help you with your issue, so please fill out this form: http://hilfe.aol.de/form/kontakt/
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Sign in issue
Can’t get mail. Notice comes up: name user ID INCORRECT! Help
You should remove and re-add your account from the app and if you are having sign in trouble, please check on mail.aol.com, from a desktop computer, if your password is correct.
If the issue persists, reach out to our team at 1-800-827-6364.
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We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at https://policies.oath.com/ie/en/oath/privacy/index.html
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
HELP -NO NEW MSG‘s
Hello
Can someone PLEASE help me -
I dont get new messages anymore.. last update was 23 h ago.. I tested my theorie & sent a msg from another account to my aol account & it didnt arrive. No matter if I check it from my app / or from the web site. There are just no new messages. I already logged out /in new.. didnt help. What can I do? Whats the problem? Im waiting for very important infos.Please reach out to our Support Team at aolmailquestions@aol.com.
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Problem with calendar, How do I delete the entire calendar that all of a sudden appeared to give me reminders after 15 or 20 years?
I aooreciate your answer but I have tried this and it does not work. Nothing deletes when I tell it too.
← AOL App for iOS
How do I delete a calendar from yesteryear?
I have tried to delete an AOL calendar in my account. About two months ago I started getting reminders from calendars that I use about 15 or 20 years ago. I can’t seem to get into my account to delete the calendars I can see them but I can’t delete them what am I to do? When I get these reminders, they come duplicates of about…Please reach out to our Support Team at 1-800-827-6364.
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AOL spam popped up when logging in via safari on phone and Mac.
Every time I log in on a Mac of safari spam pops up. I now get 20-40 spam emails a day. Customer service told me to delete history they didn’t help once. Seriously considering leaving aol since most of my mail is spam and inappropriate
For further assistance, please send a screenshot to our team at aolmailquestions@aol.com.
Here’s how to take a screenshot: aol.it/1SA5nOM
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Please reach out to our support team at aolmailquestions@aol.com.
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