How can we improve the AOL App?

My mailbox won’t update..

My mailbox doesn’t seem to update on the AOL app. I have an iPhone 7 and everything is up-to-date on the software end. My phone alerts me in the notification bar that I have an email but when I open my AOL app to emails do not populate. I slide the screen down to refresh it and nothing happens. I just updated my AOL app a couple days ago and I don’t understand why I am having this problem.

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    Mike B. shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    87 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        My problem seems related to what I see here. Lately, with the aol app got iPhone, when I click on my folders for saved emails, they won’t display at all. They’re not deleted; they just don’t display.

      • K commented  ·   ·  Flag as inappropriate

        I added complaint 21 Sep, now it’s Oct 23 and it’s not only not fixed, it’s worse.

        I assume that no one is working on this issue or knows how to write code.

        By the way, Pony Express delivered my mail and bills (USPS) that I was not getting via my email.

        Cheers,
        K

      • Anonymous commented  ·   ·  Flag as inappropriate

        The AOL app does not update and show current mail for atleast a half hour. It would show new emails and if I go to open them they aren’t there I had to download the aol app on my new iPhone 8. My other phone I just had a mail app which worked perfect.
        Why does it so this?

      • Bill Wieser commented  ·   ·  Flag as inappropriate

        I still can't get any e-mails from this site I want my old e-mail back, I don't need all this other stuff.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Mail from 10/1/18 back to 3/16 just disappeared. I didn’t delete the emails, aol. Just reset and they didn’t come back.

        HELP!

        James

      • Just another user commented  ·   ·  Flag as inappropriate

        Add me to the list of mailboxes that will not update and display new messages when they are sent.

        This is annoying

      • Sandra commented  ·   ·  Flag as inappropriate

        Still without my emails after a couple months, I maybe get one or two emails a month showing something about my Facebook friends liked something that I posted, other than that I don’t receive my important emails from my job or other very important emails and I am to the point where I am just going to delete my account with AOL because they expect to be paid for the account but don’t provide the services,

      • Myra commented  ·   ·  Flag as inappropriate

        You “fixed” what wasn’t broken, and now my email won’t work! Grrrr! Fix it! Or tell me how to fix it - soon! I “upgraded” to Apple iOS 12, and my email & the App Store don’t work any more. All the other apps I use, especially Apple News, are extremely slow.

      • Sandra commented  ·   ·  Flag as inappropriate

        I am having the same issues with not getting any new emails on my I phone for over a month now. So frustrating

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