I can’t open my emails
With the latest IPad app update, my mail comes in fine but when I try to open them it closes the App, every time. The software level on my iPad 3 is iOS 9.3.5 which is supposed to be compatible.
Our developer team just released an update that fixed this issue, please go to the App store and get the latest version of the AOL App.
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Anonymous commented
I'm having the same issue. My emails load up fine. But when I click on one to read the app shuts down. This is going on day two now.
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Anonymous commented
I would ask you to update me, but I can't open my emails... HA!!!!
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Anonymous commented
Please update your response on this issue. Ridiculous when the iPad app crashes when you try to open emails.
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Anonymous commented
Glad to know I'm not alone in this frustration.
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Anonymous commented
I have an identical problem but just on my I pad. My AOL account works fine on my I phone?
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Anonymous commented
Can't open my email on my iPad.
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Terry commented
Same for me in Australia.
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Anonymous commented
Can't open mail
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Ron commented
Problem opening email on iPhone, but it works on android devices.
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Glen commented
When I try to open a email it completely shuts AOL down and goes to IPad screen, what can I do ?
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Garrelts commented
Help line is useless. AOL app quits when you click to open an email on iPad mini (OS 9.3.5). Problem suddenly began 9/4/18.
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Anonymous commented
Can't open my mail on my iPad it started yesterday .how can I get my mail to open
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Anonymous commented
I can't open my email on my IPad. This just started yesterday.
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Rdschechter commented
Having same problem with my iPad 2!
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Anonymous commented
When I try too open a message the program closes and goes back to the icon page. What's causing this problem? I, using an iPad that's 5 years old. It worked fine until a couple days ago. Please advise ASAP.
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Anonymous commented
2days now when will this be repaired?
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Anonymous commented
All mail close when tapping message. It seems as if it's a problem for iPad users.
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Stan commented
By the comment above which states exactly my issue. It appears that you're working on it so I will wait patiently for now and hope for favorable outcome soon.
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Anonymous commented
Can't open any emails on iPad 2
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Anonymous commented
So you update your app but nobody checks to see if actually works before going live. Quality!