I can’t open my emails
With the latest IPad app update, my mail comes in fine but when I try to open them it closes the App, every time. The software level on my iPad 3 is iOS 9.3.5 which is supposed to be compatible.
Our developer team just released an update that fixed this issue, please go to the App store and get the latest version of the AOL App.
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Anonymous commented
Trying to update instead just f**ked it up. Way to go geniuses.
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MO commented
I also spent hours trying to fix myself. AOL emails open on my Android phone and laptop, but closes when I try to open on the iPad. A notification would have been appreciated!
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Anonymous commented
Same problem. Email comes in on iPad but when I try to open it it closes the app. Very annoying.
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RALPH HAROLDSON commented
A quick and simple preview or title "crash problem being fixed" in a message to your users would have been the professional way to handle this.
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Garrelts commented
Identical problem suddenly began 9/3/18-- trying to open an email closes the app (iPad mini 9.3.5 OS). Help!
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RALPH HAROLDSON commented
Sure would be nice of you to find a way to let us know the messages won't open. I've spent hours trying to fix it on my own.
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Amanda commented
Tap on emails then it goes off most annoying
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Heidi commented
What has happened! Same thing here..tap on it then closes!
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Anonymous commented
Can't open e- mail
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Joyce commented
App crashes when I try to open email
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Verna commented
Me too!
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Anonymous commented
I also can't open my emails on my I pad.
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Fran commented
Having the same issue.
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ANGELA MINICOLA commented
Since updating app on my iPad the app closes immediately upon trying to open my messages. Please correct this problem.
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Denise badman commented
You sent me an email but I can't open it to see what I can do about this problem I'm going to be making plane reservations soon I'll have to get a different email so I can get my tickets I'd rather stay with aol but if this doesn't get fixed I have no other choice thanks
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Anonymous commented
I have a business account and my regular email and the app is closing out when I try to go to my other account!!!
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Anonymous commented
I receive my email, but when I try to open them , I get kicked out, the app. Closes.
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Judith Bardsen commented
Cannot open my mail for a couple of days, when I click on my mail, goes back to my homepage. Please can you fix this. Thanks
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Anon commented
Still not able to read emails, app crashing. Please help!
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CT commented
Cannot open emails -- closes out app -- going on three days now
Let's please get this fixed!