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How can we improve the AOL App?

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Jason shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364 Monday – Friday (8 AM to 1 AM ET,) and Saturday (8 AM and 10 PM ET.)

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  • Karl commented  ·   ·  Report

    Been an AOL client for 25 years, it’s time we are no longer charged $35/month, when many other email addresses charge $00.00. N/C us, or we’re gone

  • Anonymous commented  ·   ·  Report

    Maybe it would be beneficial to say what devices your App is designed to enhance.

  • Anonymous commented  ·   ·  Report

    Instructions are horrible ! Got disconnected three separate times after waiting 1 hr each time on hold . Chat won’t connect . I pay 11.99 a month for tech support . I would like a refund

  • BARBARA SEIFRIED commented  ·   ·  Report

    AoL: You say your email is free. If this is so, why am I still being charged almost $15 every month.

  • Karen K commented  ·   ·  Report

    I think it’s ridiculous that I have had AOL for my email for 22 years and you’re still charging me a crazy amount when most email services are free now. PLUS, your bias where President Trump is concerned is appalling!

  • SBM commented  ·   ·  Report

    Tried to remove credit card from account
    Line died. I do not want this card on file

  • Joanne commented  ·   ·  Report

    Trying to cancel this account because I have not used it in years. They just charged m over $200. Called and they gave me the run around. Very frustrating.

  • Anonymous commented  ·   ·  Report

    You guys are using my expired Discoer card

  • Steve commented  ·   ·  Report

    I’m paying $39.99/month to AOL, how can I lower this fee?

  • Anonymous commented  ·   ·  Report

    We received an email stating we need to update payment info, for a cost of $26.99... We only use the email service? If there is a charge for that we don’t need AOL. Tried the email and chat options and neither would connect. Need an answer ASAP

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