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How can we improve the AOL App?

← AOL App for iOS

AP makes me signin all the time. Annoying.

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  • Anonymous commented  ·   ·  Report

    Your app ***! Fix it!!!!!!!!
    Shouldn’t have to continually log in. It’s basically a POS at this point.

    Do you plan to fix it and if so when? And if you don’t plan to fix it at least have the guts to say so.

  • JUANITA SANTOS commented  ·   ·  Report

    Please give my access to mail - I am paying monthly for this privilege. I do not want to Change passwords for the tenth time. There should be Some ad vantage to paying for this service.

  • John commented  ·   ·  Report

    For the past eight years I was able to open iPhone and open AOL email Now recently 20 days I need to log in to AOL to check emails. It made it easier on me that when I unlock my phone can check emails. Why did it change?

  • Anonymous commented  ·   ·  Report

    They want me to pay for tech support and from what I see from from here is that it would be a waste.

  • Missy commented  ·   ·  Report

    I agree, the sign in is a real pain, please eliminate this step! Too time consuming and un necessary to do several times a day!!

  • REF commented  ·   ·  Report

    I’ve been having trouble staying signed in for about 2 days now, which coincides with the release of an app update. I spent half a day in the phone with various techs from different providers including AOL, where I was advised it was an iPhone issue. It is not. I spoke to the iPhone tech and it is clearly an app issue. Every time I sign in it states it is my first time signing in because it does not recognize the device I’m signing in from. This is very frustrating. I cannot carry my laptop around all day to view e-mails. Please fix it.

  • Anonymous commented  ·   ·  Report

    I believe they are sitting back and laughing at our frustrations !! They see all the complaining and not once has responded! I even wrote to Aol and keep sending me back emails “ to help us better understand you problem please write it in words ! *** AND EVERY TIME I WRITE BACK IM GETTING MADER AND MADER ! With the same reply! It’s automatic they aren’t even reading anything we r saying here or an email! I think they are making worse The more we complain ! What a way to go AOL !! After multiple tries of trying to log in if repeating I just clicked at the top to drop the next sign in and my mail is there but it did NOT fix the problem! I even had a pop to fix the problem I clicked on it and NO FIX HAPPENED!! Then it says to go to a desktop and fix it in the mail center ! IT DOESNT WORK THERE ISNT A PLACE TO FIX ANYTHING ANYMORE ! *** Aol are u trying to shut the Aol app down?? I believe so! And all my drs families lawyers etc and many more important clients have this email !! *** is going on

    (Edited by admin)
  • Susan Jacobson commented  ·   ·  Report

    1) annoying to have to sign in all the tome
    2) do not like having AOL as my signature.
    May switch to Gmail over these problems.

  • Anonymous commented  ·   ·  Report

    I too have to keep signing in and it awful. Why does this keep happening????? Also when I do re-sign in I have to do it over and over before it works!

  • Barry Mccrary commented  ·   ·  Report

    Come on you have got to be kidding me I have to log in EVERY TIME I’m notified that I have an email PLEASE tell me how I can STAY LOGGED IN

  • Anonymous commented  ·   ·  Report

    Fix the sign in from having to sign in on every visit. Very frustrating! Otherwise an excellent Email System!

  • Anonymous commented  ·   ·  Report

    FIX YOUR APP AOL!!!!! Constant log in SUCKS!!!!

  • Anonymous commented  ·   ·  Report

    This is absolutely ridiculous!!!!
    Tells me I have to log in every frickin time, then won’t take my login information!
    Your app ***!!!

  • Anonymous commented  ·   ·  Report

    Even when I sign in it still won’t let me in. I have to close out the aol all on my iPhone and then sign in. What’s with all the issues?

  • Deb commented  ·   ·  Report

    I use to keto my aol open but now I’m having to sign in all the time. What’s up with that. My husband uses gmail and says stop paying for aol. What I’m I getting from it??thst Gmail can give me.
    Please fix this. I would prefer to sign in with finger print.

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