Horrible customer service
Unable to get mail trouble help. Horrible customer service. Would prefer to text/chat instead of email or call.
39th
ranked
Anonymous
shared this idea
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
You can reach out to our technical support via email at aolmailquestions@aol.com or if you are a paid member, you can call or establish a chat: https://help.aol.com/contact/