For Chris: the arrow next to my emailaddress shuts the app down
As requested, I answer your email here. My iPhone, or in this case my iPad is up to date. I always install updates immediately. But as I mentioned before: when I answer an email(or start a new one) and click on the arrow next to my emailaddress, I cannot click on my *****@aol.com address, no, the app shuts down all together. So to sum up:
- this (i.e. the arrow next to my emailaddress shuts the app down) started after the last update of the app
- I deleted the app and downloaded it again
- As a routine I delete the history and cookies/data every day
- my software is up to date
What to do?
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Lastly, switch the internet connection from WiFi to mobile data.