App crash
With the new update the app crashes when you attempt to open saved mail folder and the spam mailbox to delete the spam .
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B Owens commented
Can not access old mail on my app it will close app when I click on old mail have deleted and reinstalled app and reset my network settings and it still hasn’t resolved. Can access other areas fine just not old mail
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Darrin commented
The latest release of your app update has multiple crashes. If I move from my mail inbox to the trash or spam folders to delete content there causes the app to crash. There is also an issue deleting mail. If you select delete the banner saying deleted is on too long of an idle time and it causes you to wait to continue with your movements in the app.
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Anonymous commented
This is very annoying app is just about useless
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Anonymous commented
And the problems continues 3days after the app update, aol support was useless.
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brentwoodparade commented
Yep, since the most recent update, it crashes whenever I try to check my spam folder.
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Anonymous commented
App crashes when trying to empty trash Or spam.
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Anonymous commented
Every time I click on spam,and others it closes the app. I can click on new mail without a problem. My spam mail count is climbing fast and I like to delete them but I can’t open it closes the app when I try. This just started yesterday.
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R commented
Within the past couple of days, the AOL app is not working on my iPhone. It will not allow me to retrieve my email. When I hit on my inbox, it exits from the app. Thank you
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Graham WELLER commented
Agreed. I have updated to latest IOS 13.5 or whatever it is , when I am lucky enough to actually access my new emails , I then try to look at my old but current emails only be taken back to the phone home screen.
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Anonymous commented
After your last update the app crashes when trying to go into spam folder and sometimes others.
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Anonymous commented
App crashes when trying to access any folder other than “new mail” iOS iPad Pro.
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Gary Hudgell commented
When I go to open my saved email, the app just crashes and closes?
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Jean commented
Cannot get to my mail. AOL mail. Please answer to my other mail account
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Anonymous commented
I’m experiencing the same issue. Since installing the latest update, I’m only able to view my new mail. If I try to look at old mail or spam, the app crashes.
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Anonymous commented
Ever since installing the latest update on my iPad, I can only view my new mail. If I try to look at my old or spam mail, the app closes on me.
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Anonymous commented
Fix it!!!
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Anonymous commented
I have been using the AOL app now for over a year & the reliability has gotten worse & worse with each update. 1. Half the time I can’t even use the app (when on cellular data), only on WiFi. I get an error when using app on cellular data. Have to refresh 6 or 7 times & hope that it eventually refreshes my mail.
2. When I send mail through the app, it doesn’t go through. I have to go to my iPhone mail app & push the email through the outbox.
3. Now with the latest update, when I go to spam or trash folder, the app crashes.
This stuff is beyond frustrating. I have been a loyal AOL customer for 15+ years & I’m at the point where I just want to switch providers. Please fix these issues!!!! -
MICHAEL WOOD commented
When using mail Keeps closing out on me when I want to enter other mailboxes
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Yes commented
Friday 6/12 All afternoon every time I click the Trash folder, I am knocked out of email entirely.
Please fix,
Verizon Paying Customer